Delighted + Email + Heap integration
Use Autopilot to create journeys that use the Delighted, Email and Heap integrations.
Marketing Automation ideas to integrate Delighted, Email and Heap.
Heap Event to Send Delighted NPS Survey to Send Email
Heap Event to Check Delighted NPS Response to Send Email
Heap Event to Check Email Status to Send Delighted NPS Survey
Heap Event to Send Email to Send Delighted NPS Survey
Heap Event to Send Delighted NPS Survey to Send Email
Heap Event to Check Delighted NPS Response to Send Email
Email Activity to Send Email to Send Delighted NPS Survey
Heap Event to Check Email Status to Send Delighted NPS Survey
Delighted NPS Response to Send Email to Send Delighted NPS Survey
Email Activity to Check Email Status to Send Delighted NPS Survey
Email Activity to Send Delighted NPS Survey to Send Email
Heap Event to Send Email to Send Delighted NPS Survey
Delighted NPS Response to Check Email Status to Send Delighted NPS Survey
Delighted NPS Response to Send Delighted NPS Survey to Send Email
Email Activity to Check Delighted NPS Response to Send Email
Delighted NPS Response to Check Delighted NPS Response to Send Email
Showing 16 journey ideas for Delighted, Email and Heap
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
About the Email integration
Send beautiful, responsive and personalized marketing emails. All with drag and drop. Send newsletters, blog posts, webinar invitations, lead nurture emails, drip email sequences and more. You can also use Autopilot for transactional email. Send timely, personalized and professional transactional emails. Send order confirmations, purchase receipts, account updates, system messages, form submission confirmations, cart abandonment emails and more. Autopilot supports the Liquid template language. This provides a powerful and flexible way to personalize your emails. Liquid allows you to include dynamic content in your emails. It also allows you to personalize your emails using dynamic logic.
About the Heap integration
Heap allows you to aggregate, organize, and visualize all of your business data in one place. By streaming your Autopilot data to Heap you’ll instantly gain the visibility you need to make data-driven decisions across the entire customer journey. You can also easily add people to journeys in Autopilot when they perform an event that you’re tracking in Heap.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Delighted integration, Email integration and the Heap integration.
Journey Triggers
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Email Activity
Add a contact to a journey when they are sent, or interact with (e.g. open or click), any email or a specific email.
Heap Event
Add a contact to a journey when they perform a Heap event.
Conditions
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Check Email Status
Check whether a contact has interacted with an email in a specific way (e.g. opened or clicked it).
Journey Actions
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Send Email
Send a contact a personalized marketing or transactional email.
