Delighted + Facebook + Twilio integration

Use Autopilot to create journeys that use the Delighted, Facebook and Twilio integrations.

Marketing Automation ideas to integrate Delighted, Facebook and Twilio.

Delighted NPS Response to Remove From Facebook Custom Audience to Send Twilio SMS

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Delighted NPS Response to Add to Facebook Custom Audience to Send Twilio SMS

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Delighted NPS Response to Has Submitted Facebook Lead Ad to Send Twilio SMS

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Delighted NPS Response to Send Twilio SMS to Remove From Facebook Custom Audience

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Delighted NPS Response to Send Twilio SMS to Add to Facebook Custom Audience

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Facebook Lead Ad Submitted to Send Delighted NPS Survey to Send Twilio SMS

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Facebook Lead Ad Submitted to Check Delighted NPS Response to Send Twilio SMS

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Facebook Lead Ad Submitted to Send Twilio SMS to Send Delighted NPS Survey

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Twilio SMS Received to Send Delighted NPS Survey to Remove From Facebook Custom Audience

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Twilio SMS Received to Send Delighted NPS Survey to Add to Facebook Custom Audience

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Twilio SMS Received to Check Delighted NPS Response to Remove From Facebook Custom Audience

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Twilio SMS Received to Check Delighted NPS Response to Add to Facebook Custom Audience

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Twilio SMS Received to Remove From Facebook Custom Audience to Send Delighted NPS Survey

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Twilio SMS Received to Add to Facebook Custom Audience to Send Delighted NPS Survey

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Twilio SMS Received to Has Submitted Facebook Lead Ad to Send Delighted NPS Survey

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Delighted NPS Response to Add to Facebook Custom Audience to Send Twilio SMS

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Delighted NPS Response to Has Submitted Facebook Lead Ad to Send Twilio SMS

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Twilio SMS Received to Remove From Facebook Custom Audience to Send Delighted NPS Survey

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Facebook Lead Ad Submitted to Add to Facebook Custom Audience to Send Delighted NPS Survey

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Delighted NPS Response to Remove From Facebook Custom Audience to Send Delighted NPS Survey

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Facebook Lead Ad Submitted to Check Delighted NPS Response to Send Twilio SMS

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Delighted NPS Response to Remove From Facebook Custom Audience to Send Twilio SMS

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Delighted NPS Response to Send Twilio SMS to Remove From Facebook Custom Audience

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Facebook Lead Ad Submitted to Has Submitted Facebook Lead Ad to Send Delighted NPS Survey

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Delighted NPS Response to Send Delighted NPS Survey to Remove From Facebook Custom Audience

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Twilio SMS Received to Add to Facebook Custom Audience to Send Delighted NPS Survey

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Delighted NPS Response to Check Delighted NPS Response to Add to Facebook Custom Audience

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Facebook Lead Ad Submitted to Send Delighted NPS Survey to Add to Facebook Custom Audience

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Twilio SMS Received to Send Delighted NPS Survey to Remove From Facebook Custom Audience

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Twilio SMS Received to Send Delighted NPS Survey to Add to Facebook Custom Audience

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Facebook Lead Ad Submitted to Remove From Facebook Custom Audience to Send Delighted NPS Survey

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Twilio SMS Received to Check Delighted NPS Response to Add to Facebook Custom Audience

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Facebook Lead Ad Submitted to Send Delighted NPS Survey to Send Twilio SMS

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Facebook Lead Ad Submitted to Send Delighted NPS Survey to Remove From Facebook Custom Audience

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Twilio SMS Received to Check Delighted NPS Response to Remove From Facebook Custom Audience

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Showing 35 journey ideas for Delighted, Facebook and Twilio

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Facebook integration

Our Facebook integration takes your audiences and automatically syncs them with Facebook to help you grow them. Target customers similar to the ones in each of your audiences.

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Facebook integration and the Twilio integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Facebook and Twilio.