Delighted + Heap + Survey Monkey integration
Use Autopilot to create journeys that use the Delighted, Heap and Survey Monkey integrations.
Marketing Automation ideas to integrate Delighted, Heap and Survey Monkey.
Heap Event to Send Delighted NPS Survey to Send SurveyMonkey Survey
Heap Event to Check Delighted NPS Response to Send SurveyMonkey Survey
Heap Event to Send SurveyMonkey Survey to Send Delighted NPS Survey
Heap Event to Send Delighted NPS Survey to Send SurveyMonkey Survey
Heap Event to Check Delighted NPS Response to Send SurveyMonkey Survey
Heap Event to Send SurveyMonkey Survey to Send Delighted NPS Survey
Showing 6 journey ideas for Delighted, Heap and Survey Monkey
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
About the Heap integration
Heap allows you to aggregate, organize, and visualize all of your business data in one place. By streaming your Autopilot data to Heap you’ll instantly gain the visibility you need to make data-driven decisions across the entire customer journey. You can also easily add people to journeys in Autopilot when they perform an event that you’re tracking in Heap.
About the Survey Monkey integration
SurveyMonkey is the world's leading online survey platform, but it is complicated and expensive. Autopilot has the ability to create "Capture forms" which can act as surveys. You can then send those responses to yourself via Slack, SMS, and analyse the responses in ledger form, reports, and advanced graphs. Autopilot also allows you to have automated survey follow ups and segment your customers into audiences based on their survey response.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Delighted integration, Heap integration and the Survey Monkey integration.
Journey Triggers
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Heap Event
Add a contact to a journey when they perform a Heap event.
SurveyMonkey Survey Response
Triggers a contact into a journey when they respond to a SurveyMonkey survey.
Conditions
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Journey Actions
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Send SurveyMonkey Survey
Send a SurveyMonkey survey to the contact in the journey.
