Delighted + Hubspot CRM + Zendesk integration

Use Autopilot to create journeys that use the Delighted, Hubspot CRM and Zendesk integrations.

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Marketing Automation ideas to integrate Delighted, Hubspot CRM and Zendesk.

Submits New Zendesk Ticket to Send Delighted NPS Survey to Update HubSpot Contact Field

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Submits New Zendesk Ticket to Add HubSpot CRM Deal to Send Delighted NPS Survey

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HubSpot CRM Deal Stage Match to Zendesk Ticket Status to Send Delighted NPS Survey

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HubSpot CRM Contact Field Match to Check Delighted NPS Response to Update HubSpot CRM Deal Stage

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HubSpot CRM Deal Stage Match to Send Delighted NPS Survey to Add HubSpot CRM Deal

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Submits New Zendesk Ticket to Check Delighted NPS Response to Update HubSpot CRM Deal Stage

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Delighted NPS Response to Send Delighted NPS Survey to Update HubSpot Contact Field

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HubSpot CRM Deal Stage Match to Update HubSpot CRM Deal Stage to Send Delighted NPS Survey

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Delighted NPS Response to Check Delighted NPS Response to Update HubSpot CRM Deal Stage

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New HubSpot CRM Contact to Update HubSpot Contact Field to Send Delighted NPS Survey

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HubSpot CRM Deal Stage Match to Submit New Zendesk Ticket to Send Delighted NPS Survey

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Delighted NPS Response to Submit New Zendesk Ticket to Add HubSpot CRM Deal

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Delighted NPS Response to Submit New Zendesk Ticket to Update HubSpot Contact Field

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New HubSpot CRM Contact to Check Delighted NPS Response to Add HubSpot CRM Deal

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HubSpot CRM Contact Field Match to Check Delighted NPS Response to Submit New Zendesk Ticket

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Delighted NPS Response to Send Delighted NPS Survey to Update HubSpot CRM Deal Stage

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New HubSpot CRM Contact to Check Delighted NPS Response to Update HubSpot CRM Deal Stage

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Delighted NPS Response to Update HubSpot Contact Field to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Check Delighted NPS Response to Update HubSpot Contact Field

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HubSpot CRM Contact Field Match to Zendesk Ticket Status to Send Delighted NPS Survey

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Showing 20 journey ideas for Delighted, Hubspot CRM and Zendesk

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Hubspot CRM integration

Make sure the time and effort you spend acquiring leads pays off. Automatically send leads that you generate with Autopilot to HubSpot CRM and create personalized deals. Assign deals to your sales team using round robin lead assignment, and update HubSpot CRM fields or deals based on events that occur in Autopilot or one of your connected apps. Visually create seamless marketing and sales journeys across HubSpot CRM and your other favorite apps. Trigger journeys in Autopilot when a deal stage is changed in HubSpot CRM, or a particular field is updated, so you can ensure timely action and personalized communication occurs — to help you close more deals.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Hubspot CRM integration and the Zendesk integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
New HubSpot CRM Contact
Add any new HubSpot CRM contact to a journey.
HubSpot CRM Contact Field Match
Add a contact to a journey when a particular HubSpot CRM field meets your criteria (e.g. contains a particular word).
HubSpot CRM Deal Stage Match
Add a contact associated with a deal to a journey when the deal stage matches your criteria.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Check HubSpot CRM Deal Stage
Check the stage of the latest deal associated with a contact.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Add HubSpot CRM Deal
Create a contextual HubSpot CRM deal.
Update HubSpot CRM Deal Stage
Update the stage of the latest deal associated with a contact.
Update HubSpot Contact Field
Update a HubSpot contact field to a specific value.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Hubspot CRM and Zendesk.