Delighted + Slack + Salesforce integration

Use Autopilot to create journeys that use the Delighted, Slack and Salesforce integrations.

Marketing Automation ideas to integrate Delighted, Slack and Salesforce.

Delighted NPS Response to Send Slack Message to Create Salesforce Opportunity

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Delighted NPS Response to Send Slack Message to Assign Salesforce Lead

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Delighted NPS Response to Send Slack Message to Set Salesforce Campaign Member Status

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Delighted NPS Response to Send Slack Message to Add Salesforce Task

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Delighted NPS Response to Send Slack Message to Assign Salesforce Lead to Group

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Delighted NPS Response to Send Slack Message to Update Salesforce Field

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Delighted NPS Response to Create Salesforce Opportunity to Send Slack Message

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Delighted NPS Response to Assign Salesforce Lead to Send Slack Message

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Delighted NPS Response to Set Salesforce Campaign Member Status to Send Slack Message

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Delighted NPS Response to Add Salesforce Task to Send Slack Message

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Delighted NPS Response to Check Salesforce Field to Send Slack Message

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Delighted NPS Response to Check Salesforce Campaign Member Status to Send Slack Message

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Delighted NPS Response to Assign Salesforce Lead to Group to Send Slack Message

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Delighted NPS Response to Update Salesforce Field to Send Slack Message

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Salesforce Campaign Trigger to Send Delighted NPS Survey to Send Slack Message

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Salesforce Campaign Trigger to Check Delighted NPS Response to Send Slack Message

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Salesforce Campaign Trigger to Send Slack Message to Send Delighted NPS Survey

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Salesforce Field Changed to Send Delighted NPS Survey to Send Slack Message

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Salesforce Field Changed to Check Delighted NPS Response to Send Slack Message

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Salesforce Field Changed to Send Slack Message to Send Delighted NPS Survey

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Delighted NPS Response to Send Slack Message to Assign Salesforce Lead to Group

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Delighted NPS Response to Check Delighted NPS Response to Send Slack Message

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Delighted NPS Response to Check Salesforce Campaign Member Status to Send Slack Message

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Delighted NPS Response to Check Salesforce Field to Send Slack Message

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Delighted NPS Response to Send Slack Message to Create Salesforce Opportunity

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Salesforce Field Changed to Check Delighted NPS Response to Send Slack Message

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Delighted NPS Response to Send Slack Message to Assign Salesforce Lead

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Delighted NPS Response to Send Slack Message to Send Delighted NPS Survey

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Salesforce Campaign Trigger to Send Delighted NPS Survey to Send Slack Message

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Delighted NPS Response to Add Salesforce Task to Send Slack Message

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Delighted NPS Response to Update Salesforce Field to Send Slack Message

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Salesforce Campaign Trigger to Send Slack Message to Send Delighted NPS Survey

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Delighted NPS Response to Send Delighted NPS Survey to Send Slack Message

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Delighted NPS Response to Send Slack Message to Add Salesforce Task

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Delighted NPS Response to Send Slack Message to Set Salesforce Campaign Member Status

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Delighted NPS Response to Send Slack Message to Update Salesforce Field

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Delighted NPS Response to Assign Salesforce Lead to Send Slack Message

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Delighted NPS Response to Create Salesforce Opportunity to Send Slack Message

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Salesforce Field Changed to Send Delighted NPS Survey to Send Slack Message

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Delighted NPS Response to Assign Salesforce Lead to Group to Send Slack Message

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Showing 40 journey ideas for Delighted, Slack and Salesforce

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Slack integration

Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.

About the Salesforce integration

Align sales and marketing with Autopilot's best-in-class Salesforce integration. Sync data bi-directionally, map custom fields, assign leads and trigger journeys based on lead status, campaign status and more.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Slack integration and the Salesforce integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Salesforce Campaign Trigger
Add members of a Salesforce campaign to a journey.
Salesforce Field Changed
Add a contact to a journey when a particular Salesforce field meets your criteria (e.g. contains a particular word).

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Check Salesforce Field
Check if a Salesforce field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Salesforce Campaign Member Status
Check if a lead or contact has a specific status on a campaign.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Send Slack Message
Send a contextual Slack message to a Slack channel.
Create Salesforce Opportunity
Create a contextual Salesforce opportunity.
Assign Salesforce Lead
Assign a lead in Salesforce and set their lead source and lead status.
Set Salesforce Campaign Member Status
Set a lead or contact's status on a Salesforce campaign.
Add Salesforce Task
Create a contextual Salesforce task.
Assign Salesforce Lead to Group
Randomly assign a lead in Salesforce from a group that you define, and set their lead source and lead status.
Update Salesforce Field
Update a Salesforce field to a specific value.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Slack and Salesforce.