Delighted + Twilio + Drift integration
Use Autopilot to create journeys that use the Delighted, Twilio and Drift integrations.
Marketing Automation ideas to integrate Delighted, Twilio and Drift.
New Drift Contact to Send Delighted NPS Survey to Send Twilio SMS
New Drift Contact to Check Delighted NPS Response to Send Twilio SMS
New Drift Contact to Send Twilio SMS to Send Delighted NPS Survey
Drift Goal Reached to Send Delighted NPS Survey to Send Twilio SMS
Drift Goal Reached to Check Delighted NPS Response to Send Twilio SMS
Drift Goal Reached to Send Twilio SMS to Send Delighted NPS Survey
Delighted NPS Response to Send Delighted NPS Survey to Send Twilio SMS
Twilio SMS Received to Send Delighted NPS Survey to Send Twilio SMS
New Drift Contact to Send Delighted NPS Survey to Send Twilio SMS
Twilio SMS Received to Check Delighted NPS Response to Send Twilio SMS
Delighted NPS Response to Send Twilio SMS to Send Delighted NPS Survey
Twilio SMS Received to Send Twilio SMS to Send Delighted NPS Survey
Delighted NPS Response to Check Delighted NPS Response to Send Twilio SMS
Drift Goal Reached to Check Delighted NPS Response to Send Twilio SMS
New Drift Contact to Send Twilio SMS to Send Delighted NPS Survey
Drift Goal Reached to Send Twilio SMS to Send Delighted NPS Survey
Drift Goal Reached to Send Delighted NPS Survey to Send Twilio SMS
New Drift Contact to Check Delighted NPS Response to Send Twilio SMS
Showing 18 journey ideas for Delighted, Twilio and Drift
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
About the Twilio integration
Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.
About the Drift integration
Combine the power of Drift and Autopilot to create a seamless and engaging experience for your leads and customers. Add new Drift contacts to Autopilot automatically, and trigger Autopilot journeys when someone reaches a goal in Drift. Converting Drift leads has never been this easy.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Delighted integration, Twilio integration and the Drift integration.
Journey Triggers
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
New Drift Contact
Add any new Drift contact to a journey.
Drift Goal Reached
Add a contact to a journey when they reach a goal in Drift.
Conditions
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Journey Actions
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
