Delighted + Zendesk + Amplitude integration
Use Autopilot to create journeys that use the Delighted, Zendesk and Amplitude integrations.
Upcoming
Marketing Automation ideas to integrate Delighted, Zendesk and Amplitude.
Amplitude Event to Zendesk Ticket Status to Send Delighted NPS Survey
Amplitude Event to Check Delighted NPS Response to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Send Amplitude Event to Send Delighted NPS Survey
Delighted NPS Response to Zendesk Ticket Status to Send Delighted NPS Survey
Delighted NPS Response to Check Delighted NPS Response to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Check Delighted NPS Response to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Send Delighted NPS Survey to Send Amplitude Event
Delighted NPS Response to Send Delighted NPS Survey to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Zendesk Ticket Status to Send Delighted NPS Survey
Submits New Zendesk Ticket to Check Delighted NPS Response to Send Amplitude Event
Delighted NPS Response to Send Amplitude Event to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Delighted NPS Survey
Delighted NPS Response to Zendesk Ticket Status to Send Amplitude Event
Amplitude Event to Send Delighted NPS Survey to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Send Delighted NPS Survey to Submit New Zendesk Ticket
Amplitude Event to Submit New Zendesk Ticket to Send Delighted NPS Survey
Delighted NPS Response to Submit New Zendesk Ticket to Send Amplitude Event
Delighted NPS Response to Submit New Zendesk Ticket to Send Delighted NPS Survey
Showing 18 journey ideas for Delighted, Zendesk and Amplitude
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Amplitude integration
Amplitude provides product analytics to help companies understand user behavior. Autopilot does all this, but better - dashboards, graphs, customer segmentation. Most important, Autopilot shines as an alternative to Amplitude because you can take ACTION on your analysis: sending email campaigns, SMS, sending the right messages to customers at the right time.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Delighted integration, Zendesk integration and the Amplitude integration.
Journey Triggers
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Amplitude Event
Starts a journey based on an Amplitude Event.
Conditions
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Amplitude Event
Send an Amplitude Event based on the outcome of a journey.
