Delighted + Zendesk + Facebook integration
Use Autopilot to create journeys that use the Delighted, Zendesk and Facebook integrations.
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Marketing Automation ideas to integrate Delighted, Zendesk and Facebook.
Delighted NPS Response to Submit New Zendesk Ticket to Send Delighted NPS Survey
Delighted NPS Response to Add to Facebook Custom Audience to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Send Delighted NPS Survey to Submit New Zendesk Ticket
Delighted NPS Response to Zendesk Ticket Status to Add to Facebook Custom Audience
Submits New Zendesk Ticket to Add to Facebook Custom Audience to Send Delighted NPS Survey
Delighted NPS Response to Zendesk Ticket Status to Remove From Facebook Custom Audience
Facebook Lead Ad Submitted to Zendesk Ticket Status to Send Delighted NPS Survey
Facebook Lead Ad Submitted to Check Delighted NPS Response to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Check Delighted NPS Response to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Remove From Facebook Custom Audience to Send Delighted NPS Survey
Delighted NPS Response to Check Delighted NPS Response to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Has Submitted Facebook Lead Ad to Send Delighted NPS Survey
Submits New Zendesk Ticket to Send Delighted NPS Survey to Remove From Facebook Custom Audience
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Delighted NPS Survey
Delighted NPS Response to Remove From Facebook Custom Audience to Submit New Zendesk Ticket
Facebook Lead Ad Submitted to Submit New Zendesk Ticket to Send Delighted NPS Survey
Delighted NPS Response to Zendesk Ticket Status to Send Delighted NPS Survey
Delighted NPS Response to Send Delighted NPS Survey to Submit New Zendesk Ticket
Delighted NPS Response to Submit New Zendesk Ticket to Add to Facebook Custom Audience
Submits New Zendesk Ticket to Send Delighted NPS Survey to Add to Facebook Custom Audience
Showing 20 journey ideas for Delighted, Zendesk and Facebook
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Facebook integration
Our Facebook integration takes your audiences and automatically syncs them with Facebook to help you grow them. Target customers similar to the ones in each of your audiences.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Delighted integration, Zendesk integration and the Facebook integration.
Journey Triggers
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.
Conditions
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.
Journey Actions
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.
