Delighted + Zendesk + Help Scout integration

Use Autopilot to create journeys that use the Delighted, Zendesk and Help Scout integrations.

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Marketing Automation ideas to integrate Delighted, Zendesk and Help Scout.

Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Delighted NPS Survey

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Delighted NPS Response to Submit New Zendesk Ticket to Send Delighted NPS Survey

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Help Scout Create Conversation to Submit New Zendesk Ticket to Send Delighted NPS Survey

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Help Scout Create Conversation to Send Delighted NPS Survey to Submit New Zendesk Ticket

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Help Scout Tag to Submit New Zendesk Ticket to Send Delighted NPS Survey

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Delighted NPS Response to Zendesk Ticket Status to Send Delighted NPS Survey

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Help Scout Satisfaction Rating to Submit New Zendesk Ticket to Send Delighted NPS Survey

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Submits New Zendesk Ticket to Check Delighted NPS Response to Submit New Zendesk Ticket

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Help Scout Satisfaction Rating to Zendesk Ticket Status to Send Delighted NPS Survey

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Help Scout Tag to Send Delighted NPS Survey to Submit New Zendesk Ticket

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Delighted NPS Response to Send Delighted NPS Survey to Submit New Zendesk Ticket

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Help Scout Satisfaction Rating to Check Delighted NPS Response to Submit New Zendesk Ticket

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Help Scout Tag to Check Delighted NPS Response to Submit New Zendesk Ticket

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Help Scout Satisfaction Rating to Send Delighted NPS Survey to Submit New Zendesk Ticket

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Delighted NPS Response to Check Delighted NPS Response to Submit New Zendesk Ticket

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Help Scout Tag to Zendesk Ticket Status to Send Delighted NPS Survey

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Submits New Zendesk Ticket to Send Delighted NPS Survey to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Zendesk Ticket Status to Send Delighted NPS Survey

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Help Scout Create Conversation to Check Delighted NPS Response to Submit New Zendesk Ticket

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Help Scout Create Conversation to Zendesk Ticket Status to Send Delighted NPS Survey

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Showing 20 journey ideas for Delighted, Zendesk and Help Scout

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Zendesk integration and the Help Scout integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Zendesk and Help Scout.