Delighted + Zendesk + Sendgrid integration
Use Autopilot to create journeys that use the Delighted, Zendesk and Sendgrid integrations.
Upcoming
Marketing Automation ideas to integrate Delighted, Zendesk and Sendgrid.
Delighted NPS Response to Zendesk Ticket Status to Send Delighted NPS Survey
Submits New Zendesk Ticket to Send Delighted NPS Survey to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Zendesk Ticket Status to Send Delighted NPS Survey
Delighted NPS Response to Send Sendgrid Transactional Email to Submit New Zendesk Ticket
Delighted NPS Response to Submit New Zendesk Ticket to Send Delighted NPS Survey
Delighted NPS Response to Submit New Zendesk Ticket to Send Sendgrid Transactional Email
Delighted NPS Response to Check Delighted NPS Response to Submit New Zendesk Ticket
Delighted NPS Response to Zendesk Ticket Status to Send Sendgrid Transactional Email
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Delighted NPS Survey
Delighted NPS Response to Send Delighted NPS Survey to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Check Delighted NPS Response to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Check Delighted NPS Response to Send Sendgrid Transactional Email
Submits New Zendesk Ticket to Send Sendgrid Transactional Email to Send Delighted NPS Survey
Submits New Zendesk Ticket to Send Delighted NPS Survey to Send Sendgrid Transactional Email
Showing 14 journey ideas for Delighted, Zendesk and Sendgrid
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Sendgrid integration
SendGrid is a proven, cloud-based customer communication platform that drives engagement and business growth. SendGrid is a leader in email deliverability but lacks email marketing software. Autopilot is an alternative to SendGrid which allows you to: - Send transactional emails - Send email marketing campaigns - Set up email marketing journeys and email workflows - Advanced email editing
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Delighted integration, Zendesk integration and the Sendgrid integration.
Journey Triggers
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Sendgrid Transactional Email
Send a transactional email from Sendgrid.
