Email + Timers + Zendesk integration
Use Autopilot to create journeys that use the Email, Timers and Zendesk integrations.
Upcoming
Marketing Automation ideas to integrate Email, Timers and Zendesk.
Time Trigger to Send Email to Submit New Zendesk Ticket
Time Trigger to Submit New Zendesk Ticket to Send Email
Time Trigger to Zendesk Ticket Status to Send Email
Time Trigger to Check Email Status to Submit New Zendesk Ticket
Time Trigger to Add Delay to Send Email
Email Activity to Check Email Status to Add Delay
Submits New Zendesk Ticket to Send Email to Add Delay
Submits New Zendesk Ticket to Check Email Status to Add Delay
Email Activity to Add Delay to Submit New Zendesk Ticket
Email Activity to Send Email to Add Delay
Email Activity to Submit New Zendesk Ticket to Add Delay
Time Trigger to Check Email Status to Add Delay
Email Activity to Add Delay to Send Email
Submits New Zendesk Ticket to Add Delay to Send Email
Time Trigger to Send Email to Add Delay
Email Activity to Zendesk Ticket Status to Add Delay
Showing 16 journey ideas for Email, Timers and Zendesk
About the Email integration
Send beautiful, responsive and personalized marketing emails. All with drag and drop. Send newsletters, blog posts, webinar invitations, lead nurture emails, drip email sequences and more. You can also use Autopilot for transactional email. Send timely, personalized and professional transactional emails. Send order confirmations, purchase receipts, account updates, system messages, form submission confirmations, cart abandonment emails and more. Autopilot supports the Liquid template language. This provides a powerful and flexible way to personalize your emails. Liquid allows you to include dynamic content in your emails. It also allows you to personalize your emails using dynamic logic.
About the Timers integration
Timers and delays make it easy to send the right message at the right time. For example, you can use delays to create a drip email sequence with each follow up email sent one day apart. Delays can also be used to wait until a particular time and day, for example you might only want to send emails on business days between 9am and 5pm.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Email integration, Timers integration and the Zendesk integration.
Journey Triggers
Email Activity
Add a contact to a journey when they are sent, or interact with (e.g. open or click), any email or a specific email.
Time Trigger
Add contacts on a list to a journey at a particular date and time.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Check Email Status
Check whether a contact has interacted with an email in a specific way (e.g. opened or clicked it).
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Email
Send a contact a personalized marketing or transactional email.
Add Delay
Wait a specific number of minutes, hours, days or weeks before moving to the next shape.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
