Email + Zendesk + Big Commerce integration

Use Autopilot to create journeys that use the Email, Zendesk and Big Commerce integrations.

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Marketing Automation ideas to integrate Email, Zendesk and Big Commerce.

New Big Commerce Order to Check Email Status to Submit New Zendesk Ticket

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Abandoned BigCommerce Cart to Send Email to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Zendesk Ticket Status to Send Email

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Abandoned BigCommerce Cart to Submit New Zendesk Ticket to Send Email

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Email Activity to Check Email Status to Submit New Zendesk Ticket

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Email Activity to Zendesk Ticket Status to Send Email

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Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Email

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Submits New Zendesk Ticket to Check Email Status to Submit New Zendesk Ticket

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New BigCommerce Customer to Zendesk Ticket Status to Send Email

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New Big Commerce Order to Zendesk Ticket Status to Send Email

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New Big Commerce Order to Send Email to Submit New Zendesk Ticket

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Email Activity to Submit New Zendesk Ticket to Send Email

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Abandoned BigCommerce Cart to Zendesk Ticket Status to Send Email

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Abandoned BigCommerce Cart to Check Email Status to Submit New Zendesk Ticket

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New BigCommerce Customer to Send Email to Submit New Zendesk Ticket

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New Big Commerce Order to Submit New Zendesk Ticket to Send Email

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New BigCommerce Customer to Submit New Zendesk Ticket to Send Email

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New BigCommerce Customer to Check Email Status to Submit New Zendesk Ticket

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Email Activity to Send Email to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Send Email to Submit New Zendesk Ticket

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Showing 20 journey ideas for Email, Zendesk and Big Commerce

About the Email integration

Send beautiful, responsive and personalized marketing emails. All with drag and drop. Send newsletters, blog posts, webinar invitations, lead nurture emails, drip email sequences and more. You can also use Autopilot for transactional email. Send timely, personalized and professional transactional emails. Send order confirmations, purchase receipts, account updates, system messages, form submission confirmations, cart abandonment emails and more. Autopilot supports the Liquid template language. This provides a powerful and flexible way to personalize your emails. Liquid allows you to include dynamic content in your emails. It also allows you to personalize your emails using dynamic logic.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Big Commerce integration

BigCommerce enables merchants to sell more and scale faster than any other solution. We empower some of Australia's most successful brands to grow sales while streamlining operations.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Email integration, Zendesk integration and the Big Commerce integration.

Journey Triggers

Email Activity
Add a contact to a journey when they are sent, or interact with (e.g. open or click), any email or a specific email.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
New Big Commerce Order
Triggers when a contact places a new order in Big Commerce.
New BigCommerce Customer
Triggers a contact into a journey when a new customer is added to Big Commerce.
Abandoned BigCommerce Cart
Add a new contact to a journey when they abandon a Big Commerce cart.

Conditions

Check Email Status
Check whether a contact has interacted with an email in a specific way (e.g. opened or clicked it).
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send Email
Send a contact a personalized marketing or transactional email.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Email, Zendesk and Big Commerce.