Email + Zendesk + Drift integration
Use Autopilot to create journeys that use the Email, Zendesk and Drift integrations.
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Marketing Automation ideas to integrate Email, Zendesk and Drift.
Email Activity to Send Email to Submit New Zendesk Ticket
Email Activity to Zendesk Ticket Status to Send Email
Submits New Zendesk Ticket to Check Email Status to Submit New Zendesk Ticket
Email Activity to Submit New Zendesk Ticket to Send Email
New Drift Contact to Zendesk Ticket Status to Send Email
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Email
New Drift Contact to Check Email Status to Submit New Zendesk Ticket
New Drift Contact to Send Email to Submit New Zendesk Ticket
Drift Goal Reached to Check Email Status to Submit New Zendesk Ticket
Email Activity to Check Email Status to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Send Email to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Zendesk Ticket Status to Send Email
Drift Goal Reached to Zendesk Ticket Status to Send Email
Drift Goal Reached to Send Email to Submit New Zendesk Ticket
Drift Goal Reached to Submit New Zendesk Ticket to Send Email
New Drift Contact to Submit New Zendesk Ticket to Send Email
Showing 16 journey ideas for Email, Zendesk and Drift
About the Email integration
Send beautiful, responsive and personalized marketing emails. All with drag and drop. Send newsletters, blog posts, webinar invitations, lead nurture emails, drip email sequences and more. You can also use Autopilot for transactional email. Send timely, personalized and professional transactional emails. Send order confirmations, purchase receipts, account updates, system messages, form submission confirmations, cart abandonment emails and more. Autopilot supports the Liquid template language. This provides a powerful and flexible way to personalize your emails. Liquid allows you to include dynamic content in your emails. It also allows you to personalize your emails using dynamic logic.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Drift integration
Combine the power of Drift and Autopilot to create a seamless and engaging experience for your leads and customers. Add new Drift contacts to Autopilot automatically, and trigger Autopilot journeys when someone reaches a goal in Drift. Converting Drift leads has never been this easy.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Email integration, Zendesk integration and the Drift integration.
Journey Triggers
Email Activity
Add a contact to a journey when they are sent, or interact with (e.g. open or click), any email or a specific email.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
New Drift Contact
Add any new Drift contact to a journey.
Drift Goal Reached
Add a contact to a journey when they reach a goal in Drift.
Conditions
Check Email Status
Check whether a contact has interacted with an email in a specific way (e.g. opened or clicked it).
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Email
Send a contact a personalized marketing or transactional email.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
