Email + Zendesk + Survey Monkey integration

Use Autopilot to create journeys that use the Email, Zendesk and Survey Monkey integrations.

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Marketing Automation ideas to integrate Email, Zendesk and Survey Monkey.

SurveyMonkey Survey Response to Send Email to Submit New Zendesk Ticket

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Email Activity to Submit New Zendesk Ticket to Send SurveyMonkey Survey

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Submits New Zendesk Ticket to Check Email Status to Send SurveyMonkey Survey

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SurveyMonkey Survey Response to Submit New Zendesk Ticket to Send Email

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Email Activity to Zendesk Ticket Status to Send SurveyMonkey Survey

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Email Activity to Send Email to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Check Email Status to Submit New Zendesk Ticket

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Email Activity to Zendesk Ticket Status to Send Email

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Email Activity to Check Email Status to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Send SurveyMonkey Survey to Send Email

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SurveyMonkey Survey Response to Check Email Status to Submit New Zendesk Ticket

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SurveyMonkey Survey Response to Zendesk Ticket Status to Send Email

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Submits New Zendesk Ticket to Send Email to Submit New Zendesk Ticket

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Email Activity to Submit New Zendesk Ticket to Send Email

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Email Activity to Send SurveyMonkey Survey to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Send Email to Send SurveyMonkey Survey

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Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Email

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Submits New Zendesk Ticket to Zendesk Ticket Status to Send Email

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Showing 18 journey ideas for Email, Zendesk and Survey Monkey

About the Email integration

Send beautiful, responsive and personalized marketing emails. All with drag and drop. Send newsletters, blog posts, webinar invitations, lead nurture emails, drip email sequences and more. You can also use Autopilot for transactional email. Send timely, personalized and professional transactional emails. Send order confirmations, purchase receipts, account updates, system messages, form submission confirmations, cart abandonment emails and more. Autopilot supports the Liquid template language. This provides a powerful and flexible way to personalize your emails. Liquid allows you to include dynamic content in your emails. It also allows you to personalize your emails using dynamic logic.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Survey Monkey integration

SurveyMonkey is the world's leading online survey platform, but it is complicated and expensive. Autopilot has the ability to create "Capture forms" which can act as surveys. You can then send those responses to yourself via Slack, SMS, and analyse the responses in ledger form, reports, and advanced graphs. Autopilot also allows you to have automated survey follow ups and segment your customers into audiences based on their survey response.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Email integration, Zendesk integration and the Survey Monkey integration.

Journey Triggers

Email Activity
Add a contact to a journey when they are sent, or interact with (e.g. open or click), any email or a specific email.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
SurveyMonkey Survey Response
Triggers a contact into a journey when they respond to a SurveyMonkey survey.

Conditions

Check Email Status
Check whether a contact has interacted with an email in a specific way (e.g. opened or clicked it).
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send Email
Send a contact a personalized marketing or transactional email.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send SurveyMonkey Survey
Send a SurveyMonkey survey to the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Email, Zendesk and Survey Monkey.