Facebook + Custom Fields + Help Scout integration
Use Autopilot to create journeys that use the Facebook, Custom Fields and Help Scout integrations.
Upcoming
Marketing Automation ideas to integrate Facebook, Custom Fields and Help Scout.
Help Scout Create Conversation to Check Field to Add to Facebook Custom Audience
Help Scout Tag to Update Field to Add to Facebook Custom Audience
Field Match to Check Field to Remove From Facebook Custom Audience
Help Scout Create Conversation to Has Submitted Facebook Lead Ad to Update Field
Help Scout Tag to Update Field to Remove From Facebook Custom Audience
Facebook Lead Ad Submitted to Update Field to Add to Facebook Custom Audience
Facebook Lead Ad Submitted to Has Submitted Facebook Lead Ad to Update Field
Help Scout Satisfaction Rating to Update Field to Add to Facebook Custom Audience
Help Scout Tag to Remove From Facebook Custom Audience to Update Field
Help Scout Create Conversation to Add to Facebook Custom Audience to Update Field
Help Scout Satisfaction Rating to Has Submitted Facebook Lead Ad to Update Field
Help Scout Create Conversation to Remove From Facebook Custom Audience to Update Field
Help Scout Tag to Add to Facebook Custom Audience to Update Field
Field Match to Add to Facebook Custom Audience to Update Field
Facebook Lead Ad Submitted to Update Field to Remove From Facebook Custom Audience
Field Match to Update Field to Add to Facebook Custom Audience
Help Scout Tag to Has Submitted Facebook Lead Ad to Update Field
Facebook Lead Ad Submitted to Check Field to Add to Facebook Custom Audience
Help Scout Create Conversation to Check Field to Remove From Facebook Custom Audience
Field Match to Has Submitted Facebook Lead Ad to Update Field
Showing 20 journey ideas for Facebook, Custom Fields and Help Scout
About the Facebook integration
Our Facebook integration takes your audiences and automatically syncs them with Facebook to help you grow them. Target customers similar to the ones in each of your audiences.
About the Custom Fields integration
Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.
About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Facebook integration, Custom Fields integration and the Help Scout integration.
Journey Triggers
Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Conditions
Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).
Journey Actions
Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.
Update Field
Update a field to a specific value.
