Facebook + Email + Zendesk integration
Use Autopilot to create journeys that use the Facebook, Email and Zendesk integrations.
Upcoming
Marketing Automation ideas to integrate Facebook, Email and Zendesk.
Facebook Lead Ad Submitted to Send Email to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Remove From Facebook Custom Audience to Send Email
Facebook Lead Ad Submitted to Send Email to Remove From Facebook Custom Audience
Submits New Zendesk Ticket to Add to Facebook Custom Audience to Send Email
Email Activity to Submit New Zendesk Ticket to Add to Facebook Custom Audience
Submits New Zendesk Ticket to Check Email Status to Remove From Facebook Custom Audience
Email Activity to Zendesk Ticket Status to Add to Facebook Custom Audience
Email Activity to Add to Facebook Custom Audience to Send Email
Email Activity to Add to Facebook Custom Audience to Submit New Zendesk Ticket
Facebook Lead Ad Submitted to Submit New Zendesk Ticket to Send Email
Email Activity to Remove From Facebook Custom Audience to Send Email
Email Activity to Remove From Facebook Custom Audience to Submit New Zendesk Ticket
Facebook Lead Ad Submitted to Check Email Status to Add to Facebook Custom Audience
Email Activity to Check Email Status to Remove From Facebook Custom Audience
Email Activity to Has Submitted Facebook Lead Ad to Send Email
Email Activity to Send Email to Remove From Facebook Custom Audience
Email Activity to Has Submitted Facebook Lead Ad to Submit New Zendesk Ticket
Facebook Lead Ad Submitted to Add to Facebook Custom Audience to Send Email
Submits New Zendesk Ticket to Has Submitted Facebook Lead Ad to Send Email
Facebook Lead Ad Submitted to Zendesk Ticket Status to Send Email
Showing 20 journey ideas for Facebook, Email and Zendesk
About the Facebook integration
Our Facebook integration takes your audiences and automatically syncs them with Facebook to help you grow them. Target customers similar to the ones in each of your audiences.
About the Email integration
Send beautiful, responsive and personalized marketing emails. All with drag and drop. Send newsletters, blog posts, webinar invitations, lead nurture emails, drip email sequences and more. You can also use Autopilot for transactional email. Send timely, personalized and professional transactional emails. Send order confirmations, purchase receipts, account updates, system messages, form submission confirmations, cart abandonment emails and more. Autopilot supports the Liquid template language. This provides a powerful and flexible way to personalize your emails. Liquid allows you to include dynamic content in your emails. It also allows you to personalize your emails using dynamic logic.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Facebook integration, Email integration and the Zendesk integration.
Journey Triggers
Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.
Email Activity
Add a contact to a journey when they are sent, or interact with (e.g. open or click), any email or a specific email.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.
Check Email Status
Check whether a contact has interacted with an email in a specific way (e.g. opened or clicked it).
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.
Send Email
Send a contact a personalized marketing or transactional email.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
