Facebook + Help Scout + Zendesk integration
Use Autopilot to create journeys that use the Facebook, Help Scout and Zendesk integrations.
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Marketing Automation ideas to integrate Facebook, Help Scout and Zendesk.
Help Scout Satisfaction Rating to Zendesk Ticket Status to Add to Facebook Custom Audience
Help Scout Create Conversation to Remove From Facebook Custom Audience to Submit New Zendesk Ticket
Help Scout Tag to Remove From Facebook Custom Audience to Submit New Zendesk Ticket
Help Scout Tag to Add to Facebook Custom Audience to Submit New Zendesk Ticket
Help Scout Tag to Zendesk Ticket Status to Add to Facebook Custom Audience
Help Scout Create Conversation to Has Submitted Facebook Lead Ad to Submit New Zendesk Ticket
Help Scout Create Conversation to Add to Facebook Custom Audience to Submit New Zendesk Ticket
Help Scout Satisfaction Rating to Submit New Zendesk Ticket to Remove From Facebook Custom Audience
Help Scout Tag to Submit New Zendesk Ticket to Remove From Facebook Custom Audience
Help Scout Satisfaction Rating to Add to Facebook Custom Audience to Submit New Zendesk Ticket
Help Scout Tag to Submit New Zendesk Ticket to Add to Facebook Custom Audience
Help Scout Satisfaction Rating to Has Submitted Facebook Lead Ad to Submit New Zendesk Ticket
Help Scout Create Conversation to Zendesk Ticket Status to Add to Facebook Custom Audience
Help Scout Satisfaction Rating to Zendesk Ticket Status to Remove From Facebook Custom Audience
Help Scout Create Conversation to Submit New Zendesk Ticket to Remove From Facebook Custom Audience
Help Scout Create Conversation to Zendesk Ticket Status to Remove From Facebook Custom Audience
Help Scout Satisfaction Rating to Remove From Facebook Custom Audience to Submit New Zendesk Ticket
Help Scout Tag to Has Submitted Facebook Lead Ad to Submit New Zendesk Ticket
Help Scout Tag to Zendesk Ticket Status to Remove From Facebook Custom Audience
Help Scout Create Conversation to Submit New Zendesk Ticket to Add to Facebook Custom Audience
Showing 20 journey ideas for Facebook, Help Scout and Zendesk
About the Facebook integration
Our Facebook integration takes your audiences and automatically syncs them with Facebook to help you grow them. Target customers similar to the ones in each of your audiences.
About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Facebook integration, Help Scout integration and the Zendesk integration.
Journey Triggers
Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
