Facebook + LiveChat + Delighted integration

Use Autopilot to create journeys that use the Facebook, LiveChat and Delighted integrations.

Marketing Automation ideas to integrate Facebook, LiveChat and Delighted.

LiveChat Tag to Remove From Facebook Custom Audience to Send Delighted NPS Survey

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LiveChat Tag to Add to Facebook Custom Audience to Send Delighted NPS Survey

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LiveChat Tag to Has Submitted Facebook Lead Ad to Send Delighted NPS Survey

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LiveChat Tag to Send Delighted NPS Survey to Remove From Facebook Custom Audience

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LiveChat Tag to Send Delighted NPS Survey to Add to Facebook Custom Audience

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LiveChat Tag to Check Delighted NPS Response to Remove From Facebook Custom Audience

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LiveChat Tag to Check Delighted NPS Response to Add to Facebook Custom Audience

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LiveChat Tag to Send Delighted NPS Survey to Remove From Facebook Custom Audience

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LiveChat Tag to Check Delighted NPS Response to Remove From Facebook Custom Audience

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LiveChat Tag to Has Submitted Facebook Lead Ad to Send Delighted NPS Survey

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LiveChat Tag to Remove From Facebook Custom Audience to Send Delighted NPS Survey

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LiveChat Tag to Check Delighted NPS Response to Add to Facebook Custom Audience

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LiveChat Tag to Add to Facebook Custom Audience to Send Delighted NPS Survey

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LiveChat Tag to Send Delighted NPS Survey to Add to Facebook Custom Audience

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Showing 14 journey ideas for Facebook, LiveChat and Delighted

About the Facebook integration

Our Facebook integration takes your audiences and automatically syncs them with Facebook to help you grow them. Target customers similar to the ones in each of your audiences.

About the LiveChat integration

Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Facebook integration, LiveChat integration and the Delighted integration.

Journey Triggers

Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.

Conditions

Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.

Journey Actions

Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Facebook, LiveChat and Delighted.