Facebook + Smart Segments + Zendesk integration

Use Autopilot to create journeys that use the Facebook, Smart Segments and Zendesk integrations.

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Marketing Automation ideas to integrate Facebook, Smart Segments and Zendesk.

Smart Segment Trigger to Submit New Zendesk Ticket to Remove From Facebook Custom Audience

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Smart Segment Trigger to Add to Facebook Custom Audience to Submit New Zendesk Ticket

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Smart Segment Trigger to Has Submitted Facebook Lead Ad to Submit New Zendesk Ticket

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Smart Segment Trigger to Zendesk Ticket Status to Add to Facebook Custom Audience

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Smart Segment Trigger to Submit New Zendesk Ticket to Add to Facebook Custom Audience

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Smart Segment Trigger to Zendesk Ticket Status to Remove From Facebook Custom Audience

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Smart Segment Trigger to Remove From Facebook Custom Audience to Submit New Zendesk Ticket

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Showing 7 journey ideas for Facebook, Smart Segments and Zendesk

About the Facebook integration

Our Facebook integration takes your audiences and automatically syncs them with Facebook to help you grow them. Target customers similar to the ones in each of your audiences.

About the Smart Segments integration

Targeting the right people with the right message has never been this easy. Easily segment and engage your leads and customers based on any combination of field values, behaviors, list memberships and much more. Add them to journeys automatically when they meet your criteria.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Facebook integration, Smart Segments integration and the Zendesk integration.

Journey Triggers

Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.
Smart Segment Trigger
Add contacts on a smart segment to a journey.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Facebook, Smart Segments and Zendesk.