Forms + Intercom + Zendesk integration
Use Autopilot to create journeys that use the Forms, Intercom and Zendesk integrations.
Upcoming
Marketing Automation ideas to integrate Forms, Intercom and Zendesk.
Add Intercom Tag to Has Submitted Form to Submit New Zendesk Ticket
Intercom Tag to Has Submitted Form to Submit New Zendesk Ticket
New Intercom Lead to Has Submitted Form to Submit New Zendesk Ticket
New Intercom User to Has Submitted Form to Submit New Zendesk Ticket
Showing 4 journey ideas for Forms, Intercom and Zendesk
About the Forms integration
Autopilot's form capture is magical. Simply drop our tracking code to capture submissions of your existing forms without lifting another finger. Then automatically add new leads and subscribers to your journeys to ensure no one is left behind.
About the Intercom integration
Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Forms integration, Intercom integration and the Zendesk integration.
Journey Triggers
Form Submitted
Add a contact to a journey when they submit a form.
Add Intercom Tag
Tag an Intercom lead or user.
New Intercom User
Add any new Intercom user to a journey.
New Intercom Lead
Add any new Intercom lead to a journey.
Intercom Tag
Add an Intercom lead or user to a journey when they are tagged in Intercom.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Has Submitted Form
Check if a contact has previously submitted a specific form.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
