Forms + Zendesk + LiveChat integration
Use Autopilot to create journeys that use the Forms, Zendesk and LiveChat integrations.
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Marketing Automation ideas to integrate Forms, Zendesk and LiveChat.
Submits New Zendesk Ticket to Has Submitted Form to Submit New Zendesk Ticket
Form Submitted to Has Submitted Form to Submit New Zendesk Ticket
LiveChat Tag to Has Submitted Form to Submit New Zendesk Ticket
Showing 3 journey ideas for Forms, Zendesk and LiveChat
About the Forms integration
Autopilot's form capture is magical. Simply drop our tracking code to capture submissions of your existing forms without lifting another finger. Then automatically add new leads and subscribers to your journeys to ensure no one is left behind.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the LiveChat integration
Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Forms integration, Zendesk integration and the LiveChat integration.
Journey Triggers
Form Submitted
Add a contact to a journey when they submit a form.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Conditions
Has Submitted Form
Check if a contact has previously submitted a specific form.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
