Forms + Zendesk + Smart Segments integration

Use Autopilot to create journeys that use the Forms, Zendesk and Smart Segments integrations.

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Marketing Automation ideas to integrate Forms, Zendesk and Smart Segments.

Submits New Zendesk Ticket to Has Submitted Form to Submit New Zendesk Ticket

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Smart Segment Trigger to Has Submitted Form to Submit New Zendesk Ticket

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Form Submitted to Has Submitted Form to Submit New Zendesk Ticket

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Showing 3 journey ideas for Forms, Zendesk and Smart Segments

About the Forms integration

Autopilot's form capture is magical. Simply drop our tracking code to capture submissions of your existing forms without lifting another finger. Then automatically add new leads and subscribers to your journeys to ensure no one is left behind.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Smart Segments integration

Targeting the right people with the right message has never been this easy. Easily segment and engage your leads and customers based on any combination of field values, behaviors, list memberships and much more. Add them to journeys automatically when they meet your criteria.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Forms integration, Zendesk integration and the Smart Segments integration.

Journey Triggers

Form Submitted
Add a contact to a journey when they submit a form.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Smart Segment Trigger
Add contacts on a smart segment to a journey.

Conditions

Has Submitted Form
Check if a contact has previously submitted a specific form.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Forms, Zendesk and Smart Segments.