Google Ads + Zendesk + Salesforce integration

Use Autopilot to create journeys that use the Google Ads, Zendesk and Salesforce integrations.

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Marketing Automation ideas to integrate Google Ads, Zendesk and Salesforce.

Submits New Zendesk Ticket to Check Salesforce Campaign Member Status to Add to Google Ads Audience

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Salesforce Campaign Trigger to Add to Google Ads Audience to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Update Salesforce Field to Remove from Google Ads Audience

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Submits New Zendesk Ticket to Assign Salesforce Lead to Group to Add to Google Ads Audience

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Salesforce Campaign Trigger to Submit New Zendesk Ticket to Add to Google Ads Audience

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Salesforce Field Changed to Submit New Zendesk Ticket to Remove from Google Ads Audience

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Submits New Zendesk Ticket to Add to Google Ads Audience to Assign Salesforce Lead to Group

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Submits New Zendesk Ticket to Submit New Zendesk Ticket to Remove from Google Ads Audience

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Salesforce Field Changed to Zendesk Ticket Status to Remove from Google Ads Audience

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Submits New Zendesk Ticket to Update Salesforce Field to Add to Google Ads Audience

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Submits New Zendesk Ticket to Remove from Google Ads Audience to Submit New Zendesk Ticket

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Salesforce Field Changed to Submit New Zendesk Ticket to Add to Google Ads Audience

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Submits New Zendesk Ticket to Add Salesforce Task to Remove from Google Ads Audience

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Salesforce Campaign Trigger to Submit New Zendesk Ticket to Remove from Google Ads Audience

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Salesforce Campaign Trigger to Zendesk Ticket Status to Add to Google Ads Audience

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Submits New Zendesk Ticket to Remove from Google Ads Audience to Assign Salesforce Lead to Group

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Salesforce Campaign Trigger to Remove from Google Ads Audience to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Remove from Google Ads Audience to Set Salesforce Campaign Member Status

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Submits New Zendesk Ticket to Remove from Google Ads Audience to Add Salesforce Task

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Submits New Zendesk Ticket to Create Salesforce Opportunity to Add to Google Ads Audience

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Showing 20 journey ideas for Google Ads, Zendesk and Salesforce

About the Google Ads integration

Personalize your Google Ads right across the customer journey with Autopilot’s Google Ads Customer Match audiences integration. Easily add and remove contacts from Ads audiences directly from Autopilot’s drag-and-drop canvas. Use it to encourage one-time buyers to become repeat purchasers, nurture newsletter subscribers who aren’t customers yet, and create “similar audiences” to generate new qualified leads.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Salesforce integration

Align sales and marketing with Autopilot's best-in-class Salesforce integration. Sync data bi-directionally, map custom fields, assign leads and trigger journeys based on lead status, campaign status and more.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Google Ads integration, Zendesk integration and the Salesforce integration.

Journey Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Salesforce Campaign Trigger
Add members of a Salesforce campaign to a journey.
Salesforce Field Changed
Add a contact to a journey when a particular Salesforce field meets your criteria (e.g. contains a particular word).

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Check Salesforce Field
Check if a Salesforce field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Salesforce Campaign Member Status
Check if a lead or contact has a specific status on a campaign.

Journey Actions

Add to Google Ads Audience
Add a contact to a Google Ads Customer Match audience list.
Remove from Google Ads Audience
Remove a contact from a Google Ads Customer Match audience list.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Create Salesforce Opportunity
Create a contextual Salesforce opportunity.
Assign Salesforce Lead
Assign a lead in Salesforce and set their lead source and lead status.
Set Salesforce Campaign Member Status
Set a lead or contact's status on a Salesforce campaign.
Add Salesforce Task
Create a contextual Salesforce task.
Assign Salesforce Lead to Group
Randomly assign a lead in Salesforce from a group that you define, and set their lead source and lead status.
Update Salesforce Field
Update a Salesforce field to a specific value.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Google Ads, Zendesk and Salesforce.