Help Scout + Heap Integration
Use Autopilot to automate and integrate Help Scout and Heap.
Upcoming
Marketing Automation ideas to integrate Help Scout and Heap
Help Scout Tag to Remove From Facebook Custom Audience
Heap Event to Update Salesforce Field
Heap Event to AB Split
Help Scout Tag to Send Mixpanel Event
Heap Event to AB Split
Heap Event to Add HubSpot CRM Deal
Heap Event to Add Salesforce Task
Help Scout Create Conversation to Add to List
Help Scout Tag to AB Split
Help Scout Create Conversation to Send Delighted NPS Survey
Help Scout Tag to Add HubSpot CRM Deal
Heap Event to Add Salesforce Task
Heap Event to Send Delighted NPS Survey
Help Scout Satisfaction Rating to Send Delighted NPS Survey
Heap Event to Remove From Facebook Custom Audience
Heap Event to Add HubSpot CRM Deal
Help Scout Create Conversation to Add HubSpot CRM Deal
Help Scout Create Conversation to Add Salesforce Task
Help Scout Create Conversation to Remove From Facebook Custom Audience
Heap Event to Add to List
Showing 20 of 72 Marketing Automation ideas using Autopilot's Help Scout and Heap integration.
About Help Scout
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
About Heap
Heap allows you to aggregate, organize, and visualize all of your business data in one place. By streaming your Autopilot data to Heap you’ll instantly gain the visibility you need to make data-driven decisions across the entire customer journey. You can also easily add people to journeys in Autopilot when they perform an event that you’re tracking in Heap.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in Help Scout integration.
Triggers
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Heap Event
Add a contact to a journey when they perform a Heap event.
