Help Scout + Intercom Integration
Use Autopilot to automate and integrate Help Scout and Intercom.
Upcoming
Marketing Automation ideas to integrate Help Scout and Intercom
Add Intercom Tag to Send Slack Message
Help Scout Create Conversation to Send Slack Message
Help Scout Tag to Remove from Google Ads Audience
Help Scout Create Conversation to Remove from Google Ads Audience
Help Scout Satisfaction Rating to Send Slack Message
New Intercom User to Send Mixpanel Event
Intercom Tag to Send Slack Message
Help Scout Tag to Remove from Google Ads Audience
New Intercom Lead to Send Amplitude Event
Help Scout Satisfaction Rating to Send Amplitude Event
Help Scout Tag to Send Amplitude Event
Help Scout Create Conversation to Remove from Google Ads Audience
Add Intercom Tag to Remove from Google Ads Audience
Add Intercom Tag to Send Amplitude Event
Add Intercom Tag to Send Mixpanel Event
Add Intercom Tag to Remove from Google Ads Audience
Help Scout Satisfaction Rating to Send Amplitude Event
Help Scout Create Conversation to Send Amplitude Event
New Intercom User to Send Sendgrid Transactional Email
Help Scout Tag to Remove from Google Ads Audience
Showing 20 of 144 Marketing Automation ideas using Autopilot's Help Scout and Intercom integration.
About Help Scout
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
About Intercom
Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in Help Scout integration.
Triggers
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Add Intercom Tag
Tag an Intercom lead or user.
New Intercom User
Add any new Intercom user to a journey.
New Intercom Lead
Add any new Intercom lead to a journey.
Intercom Tag
Add an Intercom lead or user to a journey when they are tagged in Intercom.
