Help Scout + Zendesk Integration
Use Autopilot to automate and integrate Help Scout and Zendesk.
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Marketing Automation ideas to integrate Help Scout and Zendesk
Help Scout Tag to Send Sendgrid Transactional Email
Help Scout Tag to Send Delighted NPS Survey to Submit New Zendesk Ticket
Help Scout Tag to Submit New Zendesk Ticket
Help Scout Create Conversation to Update Field to Submit New Zendesk Ticket
Help Scout Satisfaction Rating to Update Field
Help Scout Create Conversation to Check Field to Submit New Zendesk Ticket
Help Scout Satisfaction Rating to Check Field to Submit New Zendesk Ticket
Help Scout Create Conversation to Send Delighted NPS Survey
Help Scout Create Conversation to Submit New Zendesk Ticket to Unsubscribe from Mailchimp Audience
Help Scout Create Conversation to Submit New Zendesk Ticket
Help Scout Tag to Update Field
Help Scout Satisfaction Rating to Submit New Zendesk Ticket to Send Delighted NPS Survey
Field Match to Submit New Zendesk Ticket
Help Scout Satisfaction Rating to Submit New Zendesk Ticket
Help Scout Tag to Submit New Zendesk Ticket
Help Scout Tag to Submit New Zendesk Ticket
Help Scout Tag to Zendesk Ticket Status to Send Mixpanel Event
Help Scout Satisfaction Rating to Submit New Zendesk Ticket
Help Scout Tag to Submit New Zendesk Ticket to Update Field
Help Scout Create Conversation to Add Trello Card to Submit New Zendesk Ticket
Showing 20 of 474 Marketing Automation ideas using Autopilot's Help Scout and Zendesk integration.
About Help Scout
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
About Zendesk
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in Help Scout integration.
Triggers
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
