Intercom + Zendesk Integration

Use Autopilot to automate and integrate Intercom and Zendesk.

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Marketing Automation ideas to integrate Intercom and Zendesk

Intercom Tag to Zendesk Ticket Status to Create Salesforce Opportunity

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New Intercom Lead to Zendesk Ticket Status to Send Amplitude Event

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New Intercom User to Send Mixpanel Event

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Add Intercom Tag to Submit New Zendesk Ticket

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Intercom Tag to Submit New Zendesk Ticket

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Drift Goal Reached to Submit New Zendesk Ticket

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Add Intercom Tag to Submit New Zendesk Ticket

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New Intercom User to Check Headsup Status to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Send Amplitude Event

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Intercom Tag to Zendesk Ticket Status to Send Amplitude Event

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Submits New Zendesk Ticket to Send Amplitude Event

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Intercom Tag to Submit New Zendesk Ticket

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Intercom Tag to Submit New Zendesk Ticket to Send Mixpanel Event

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Intercom Tag to Has Visited Page to Submit New Zendesk Ticket

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Intercom Tag to Submit New Zendesk Ticket

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Add Intercom Tag to Add to Google Ads Audience to Submit New Zendesk Ticket

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New Intercom User to Zendesk Ticket Status to Send Amplitude Event

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Intercom Tag to Submit New Zendesk Ticket to Send Amplitude Event

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Intercom Tag to Zendesk Ticket Status to Create Salesforce Opportunity

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New Intercom User to Remove from Google Ads Audience

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Showing 20 of 655 Marketing Automation ideas using Autopilot's Intercom and Zendesk integration.

About Intercom

Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.

About Zendesk

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Intercom integration.

Triggers

Add Intercom Tag
Tag an Intercom lead or user.
New Intercom User
Add any new Intercom user to a journey.
New Intercom Lead
Add any new Intercom lead to a journey.
Intercom Tag
Add an Intercom lead or user to a journey when they are tagged in Intercom.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Intercom and Zendesk.