Lists + Autopilot API + Zendesk integration
Use Autopilot to create journeys that use the Lists, Autopilot API and Zendesk integrations.
Upcoming
Marketing Automation ideas to integrate Lists, Autopilot API and Zendesk.
API Trigger to Add to List to Submit New Zendesk Ticket
API Trigger to Is on List or Segment to Submit New Zendesk Ticket
API Trigger to Submit New Zendesk Ticket to Remove From List
API Trigger to Zendesk Ticket Status to Add to List
API Trigger to Submit New Zendesk Ticket to Add to List
API Trigger to Check Lead Status to Submit New Zendesk Ticket
API Trigger to Remove From List to Submit New Zendesk Ticket
API Trigger to Zendesk Ticket Status to Remove From List
Showing 8 journey ideas for Lists, Autopilot API and Zendesk
About the Lists integration
Lists allow you to easily sort and manage your contacts. Whether it's a newsletter subscription list, a list of attendees of an event, or a list of customers, Autopilot makes it easy to create, manage and communicate with lists.
About the Autopilot API integration
The Autopilot REST API allows you to send contacts from Autopilot to your app, add contacts from your app into Autopilot, trigger Autopilot journeys from your app, keep unsubscribes in sync between Autopilot and your app, enhance contact profiles with custom fields and data from your app and get data from your app into and out of Salesforce using Autopilot's native integration.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Lists integration, Autopilot API integration and the Zendesk integration.
Journey Triggers
List Trigger
Add contacts on a list to a journey.
Removed From List
Add a contact to a journey when they are removed from a list.
API Trigger
Add a contact to a journey using a custom API call.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Is on List or Segment
Check if a contact is on a specific list or smart segment.
Check Lead Status
Check if a lead or contact has a specific status on an opportunity.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Add to List
Add a contact to a list.
Remove From List
Remove a contact from a list.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
