Lob + Twilio + Help Scout integration

Use Autopilot to create journeys that use the Lob, Twilio and Help Scout integrations.

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Marketing Automation ideas to integrate Lob, Twilio and Help Scout.

Help Scout Tag to Send Twilio SMS to Mail Lob Postcard

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Twilio SMS Received to Mail Lob Postcard to Send Twilio SMS

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Help Scout Satisfaction Rating to Mail Lob Postcard to Send Twilio SMS

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Help Scout Satisfaction Rating to Send Twilio SMS to Mail Lob Postcard

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Twilio SMS Received to Send Twilio SMS to Mail Lob Postcard

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Help Scout Create Conversation to Mail Lob Postcard to Send Twilio SMS

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Help Scout Create Conversation to Send Twilio SMS to Mail Lob Postcard

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Help Scout Tag to Mail Lob Postcard to Send Twilio SMS

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Showing 8 journey ideas for Lob, Twilio and Help Scout

About the Lob integration

Add a personal touch to your marketing by sending beautiful postcards to leads or customers as easily as you would an email.

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Lob integration, Twilio integration and the Help Scout integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.

Journey Actions

Mail Lob Postcard
Send a contact a personalized, physical postcard.
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Lob, Twilio and Help Scout.