OneSignal + Custom Fields + Help Scout integration
Use Autopilot to create journeys that use the OneSignal, Custom Fields and Help Scout integrations.
Upcoming
Marketing Automation ideas to integrate OneSignal, Custom Fields and Help Scout.
Field Match to Check Field to Send Push Notification
Field Match to Update Field to Send Push Notification
Help Scout Create Conversation to Send Push Notification to Update Field
Help Scout Satisfaction Rating to Update Field to Send Push Notification
Help Scout Tag to Check Field to Send Push Notification
Help Scout Tag to Update Field to Send Push Notification
Help Scout Satisfaction Rating to Send Push Notification to Update Field
Help Scout Create Conversation to Check Field to Send Push Notification
Field Match to Send Push Notification to Update Field
Help Scout Tag to Send Push Notification to Update Field
Help Scout Satisfaction Rating to Check Field to Send Push Notification
Help Scout Create Conversation to Update Field to Send Push Notification
Showing 12 journey ideas for OneSignal, Custom Fields and Help Scout
About the OneSignal integration
Create a multi-channel customer journey with personalized push notifications. This integrates makes it incredibly easy to incorporate both mobile push notifications and web push notifications into your customer journeys. Engage users of your application at just the right time, with the right message, by using this powerful integration with OneSignal.
About the Custom Fields integration
Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.
About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the OneSignal integration, Custom Fields integration and the Help Scout integration.
Journey Triggers
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Conditions
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).
Journey Actions
Send Push Notification
Send a contact a personalized mobile or web push notification.
Update Field
Update a field to a specific value.
