OneSignal + Slack + Help Scout integration
Use Autopilot to create journeys that use the OneSignal, Slack and Help Scout integrations.
Upcoming
Marketing Automation ideas to integrate OneSignal, Slack and Help Scout.
Help Scout Tag to Send Slack Message to Send Push Notification
Help Scout Satisfaction Rating to Send Slack Message to Send Push Notification
Help Scout Create Conversation to Send Push Notification to Send Slack Message
Help Scout Tag to Send Push Notification to Send Slack Message
Help Scout Satisfaction Rating to Send Push Notification to Send Slack Message
Help Scout Create Conversation to Send Slack Message to Send Push Notification
Showing 6 journey ideas for OneSignal, Slack and Help Scout
About the OneSignal integration
Create a multi-channel customer journey with personalized push notifications. This integrates makes it incredibly easy to incorporate both mobile push notifications and web push notifications into your customer journeys. Engage users of your application at just the right time, with the right message, by using this powerful integration with OneSignal.
About the Slack integration
Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.
About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the OneSignal integration, Slack integration and the Help Scout integration.
Journey Triggers
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Journey Actions
Send Push Notification
Send a contact a personalized mobile or web push notification.
Send Slack Message
Send a contextual Slack message to a Slack channel.
