OneSignal + Zendesk + Slack integration
Use Autopilot to create journeys that use the OneSignal, Zendesk and Slack integrations.
Upcoming
Marketing Automation ideas to integrate OneSignal, Zendesk and Slack.
Submits New Zendesk Ticket to Zendesk Ticket Status to Send Push Notification
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Push Notification
Submits New Zendesk Ticket to Send Slack Message to Send Push Notification
Submits New Zendesk Ticket to Send Push Notification to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Send Push Notification to Send Slack Message
Showing 5 journey ideas for OneSignal, Zendesk and Slack
About the OneSignal integration
Create a multi-channel customer journey with personalized push notifications. This integrates makes it incredibly easy to incorporate both mobile push notifications and web push notifications into your customer journeys. Engage users of your application at just the right time, with the right message, by using this powerful integration with OneSignal.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Slack integration
Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the OneSignal integration, Zendesk integration and the Slack integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Push Notification
Send a contact a personalized mobile or web push notification.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Slack Message
Send a contextual Slack message to a Slack channel.
