Salesforce + Help Scout Integration
Use Autopilot to automate and integrate Salesforce and Help Scout.
Upcoming
Marketing Automation ideas to integrate Salesforce and Help Scout
Help Scout Satisfaction Rating to Check Salesforce Field to Send Kissmetrics Event
Help Scout Create Conversation to Create Salesforce Opportunity to Send Kissmetrics Event
Help Scout Tag to Assign Salesforce Lead to Remove From Facebook Custom Audience
Help Scout Satisfaction Rating to Add to List to Assign Salesforce Lead
Help Scout Create Conversation to Update Salesforce Field to Send Kissmetrics Event
Help Scout Tag to Create Salesforce Opportunity to Remove From Facebook Custom Audience
Help Scout Tag to Create Salesforce Opportunity
Help Scout Satisfaction Rating to Assign Salesforce Lead to Group
Help Scout Create Conversation to Send Mixpanel Event
New Intercom User to Assign Salesforce Lead
Help Scout Tag to Add Salesforce Task
Help Scout Tag to Set Salesforce Campaign Member Status
Help Scout Create Conversation to Has Visited Page to Set Salesforce Campaign Member Status
Help Scout Create Conversation to Create Salesforce Opportunity
Help Scout Satisfaction Rating to Has Submitted Typeform to Assign Salesforce Lead
Help Scout Create Conversation to Add Salesforce Task
Help Scout Create Conversation to Add to Google Ads Audience to Create Salesforce Opportunity
Help Scout Create Conversation to Check Salesforce Campaign Member Status to Add to Google Ads Audience
Help Scout Tag to Create Salesforce Opportunity to Send Mixpanel Event
Help Scout Satisfaction Rating to Assign Salesforce Lead to Group
Showing 20 of 1518 Marketing Automation ideas using Autopilot's Salesforce and Help Scout integration.
About Salesforce
Align sales and marketing with Autopilot's best-in-class Salesforce integration. Sync data bi-directionally, map custom fields, assign leads and trigger journeys based on lead status, campaign status and more.
About Help Scout
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in Salesforce integration.
Triggers
Salesforce Campaign Trigger
Add members of a Salesforce campaign to a journey.
Salesforce Field Changed
Add a contact to a journey when a particular Salesforce field meets your criteria (e.g. contains a particular word).
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Conditions
Check Salesforce Field
Check if a Salesforce field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Salesforce Campaign Member Status
Check if a lead or contact has a specific status on a campaign.
Actions
Create Salesforce Opportunity
Create a contextual Salesforce opportunity.
Assign Salesforce Lead
Assign a lead in Salesforce and set their lead source and lead status.
Set Salesforce Campaign Member Status
Set a lead or contact's status on a Salesforce campaign.
Add Salesforce Task
Create a contextual Salesforce task.
Assign Salesforce Lead to Group
Randomly assign a lead in Salesforce from a group that you define, and set their lead source and lead status.
Update Salesforce Field
Update a Salesforce field to a specific value.
