Salesforce + Help Scout + Headsup integration

Use Autopilot to create journeys that use the Salesforce, Help Scout and Headsup integrations.

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Marketing Automation ideas to integrate Salesforce, Help Scout and Headsup.

Help Scout Satisfaction Rating to Check Headsup Status to Assign Salesforce Lead to Group

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Help Scout Tag to Assign Salesforce Lead to Show Headsup Message

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Help Scout Create Conversation to Check Headsup Status to Create Salesforce Opportunity

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Help Scout Tag to Update Salesforce Field to Show Headsup Message

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Help Scout Tag to Create Salesforce Opportunity to Show Headsup Message

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Help Scout Satisfaction Rating to Check Headsup Status to Create Salesforce Opportunity

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Help Scout Tag to Check Headsup Status to Create Salesforce Opportunity

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Help Scout Create Conversation to Check Salesforce Field to Show Headsup Message

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Help Scout Satisfaction Rating to Check Headsup Status to Add Salesforce Task

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Help Scout Create Conversation to Check Headsup Status to Assign Salesforce Lead to Group

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Help Scout Tag to Set Salesforce Campaign Member Status to Show Headsup Message

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Help Scout Tag to Add Salesforce Task to Show Headsup Message

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Help Scout Create Conversation to Check Headsup Status to Assign Salesforce Lead

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Help Scout Create Conversation to Check Headsup Status to Set Salesforce Campaign Member Status

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Help Scout Satisfaction Rating to Update Salesforce Field to Show Headsup Message

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Help Scout Tag to Check Headsup Status to Add Salesforce Task

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Help Scout Create Conversation to Assign Salesforce Lead to Group to Show Headsup Message

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Help Scout Tag to Show Headsup Message to Add Salesforce Task

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Help Scout Create Conversation to Show Headsup Message to Assign Salesforce Lead to Group

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Help Scout Create Conversation to Show Headsup Message to Update Salesforce Field

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Showing 20 journey ideas for Salesforce, Help Scout and Headsup

About the Salesforce integration

Align sales and marketing with Autopilot's best-in-class Salesforce integration. Sync data bi-directionally, map custom fields, assign leads and trigger journeys based on lead status, campaign status and more.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

About the Headsup integration

Display personalized, timely messages to people that visit your website, landing pages, store, blog, knowledge base or app. Acquire new subscribers, capture replies, and create beautiful call to actions to nudge people in the right direction.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Salesforce integration, Help Scout integration and the Headsup integration.

Journey Triggers

Salesforce Campaign Trigger
Add members of a Salesforce campaign to a journey.
Salesforce Field Changed
Add a contact to a journey when a particular Salesforce field meets your criteria (e.g. contains a particular word).
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.

Conditions

Check Salesforce Field
Check if a Salesforce field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Salesforce Campaign Member Status
Check if a lead or contact has a specific status on a campaign.
Check Headsup Status
Check whether a contact has interacted with a Headsup message in a specific way (e.g. opened or responded).

Journey Actions

Create Salesforce Opportunity
Create a contextual Salesforce opportunity.
Assign Salesforce Lead
Assign a lead in Salesforce and set their lead source and lead status.
Set Salesforce Campaign Member Status
Set a lead or contact's status on a Salesforce campaign.
Add Salesforce Task
Create a contextual Salesforce task.
Assign Salesforce Lead to Group
Randomly assign a lead in Salesforce from a group that you define, and set their lead source and lead status.
Update Salesforce Field
Update a Salesforce field to a specific value.
Show Headsup Message
Show a contact a personalized message on a website, landing page, blog or inside an app.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Salesforce, Help Scout and Headsup.