Salesforce + Twilio + Big Commerce integration

Use Autopilot to create journeys that use the Salesforce, Twilio and Big Commerce integrations.

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Marketing Automation ideas to integrate Salesforce, Twilio and Big Commerce.

New Big Commerce Order to Assign Salesforce Lead to Group to Send Twilio SMS

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Salesforce Campaign Trigger to Set Salesforce Campaign Member Status to Send Twilio SMS

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New BigCommerce Customer to Send Twilio SMS to Create Salesforce Opportunity

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New BigCommerce Customer to Check Salesforce Field to Send Twilio SMS

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New BigCommerce Customer to Send Twilio SMS to Assign Salesforce Lead to Group

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Abandoned BigCommerce Cart to Send Twilio SMS to Assign Salesforce Lead

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New BigCommerce Customer to Send Twilio SMS to Update Salesforce Field

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Twilio SMS Received to Assign Salesforce Lead to Send Twilio SMS

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Salesforce Field Changed to Send Twilio SMS to Add Salesforce Task

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Salesforce Field Changed to Check Salesforce Campaign Member Status to Send Twilio SMS

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Abandoned BigCommerce Cart to Add Salesforce Task to Send Twilio SMS

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Abandoned BigCommerce Cart to Send Twilio SMS to Create Salesforce Opportunity

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Salesforce Field Changed to Check Salesforce Field to Send Twilio SMS

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Salesforce Campaign Trigger to Update Salesforce Field to Send Twilio SMS

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New Big Commerce Order to Check Salesforce Field to Send Twilio SMS

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Abandoned BigCommerce Cart to Assign Salesforce Lead to Send Twilio SMS

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Twilio SMS Received to Set Salesforce Campaign Member Status to Send Twilio SMS

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New BigCommerce Customer to Create Salesforce Opportunity to Send Twilio SMS

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New BigCommerce Customer to Check Salesforce Campaign Member Status to Send Twilio SMS

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Salesforce Field Changed to Send Twilio SMS to Assign Salesforce Lead to Group

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Showing 20 journey ideas for Salesforce, Twilio and Big Commerce

About the Salesforce integration

Align sales and marketing with Autopilot's best-in-class Salesforce integration. Sync data bi-directionally, map custom fields, assign leads and trigger journeys based on lead status, campaign status and more.

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Big Commerce integration

BigCommerce enables merchants to sell more and scale faster than any other solution. We empower some of Australia's most successful brands to grow sales while streamlining operations.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Salesforce integration, Twilio integration and the Big Commerce integration.

Journey Triggers

Salesforce Campaign Trigger
Add members of a Salesforce campaign to a journey.
Salesforce Field Changed
Add a contact to a journey when a particular Salesforce field meets your criteria (e.g. contains a particular word).
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
New Big Commerce Order
Triggers when a contact places a new order in Big Commerce.
New BigCommerce Customer
Triggers a contact into a journey when a new customer is added to Big Commerce.
Abandoned BigCommerce Cart
Add a new contact to a journey when they abandon a Big Commerce cart.

Conditions

Check Salesforce Field
Check if a Salesforce field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Salesforce Campaign Member Status
Check if a lead or contact has a specific status on a campaign.

Journey Actions

Create Salesforce Opportunity
Create a contextual Salesforce opportunity.
Assign Salesforce Lead
Assign a lead in Salesforce and set their lead source and lead status.
Set Salesforce Campaign Member Status
Set a lead or contact's status on a Salesforce campaign.
Add Salesforce Task
Create a contextual Salesforce task.
Assign Salesforce Lead to Group
Randomly assign a lead in Salesforce from a group that you define, and set their lead source and lead status.
Update Salesforce Field
Update a Salesforce field to a specific value.
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Salesforce, Twilio and Big Commerce.