Salesforce + Zendesk + AB Split Testing integration
Use Autopilot to create journeys that use the Salesforce, Zendesk and AB Split Testing integrations.
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Marketing Automation ideas to integrate Salesforce, Zendesk and AB Split Testing.
Salesforce Campaign Trigger to Add Salesforce Task to Submit New Zendesk Ticket
Salesforce Field Changed to Zendesk Ticket Status to Create Salesforce Opportunity
Salesforce Campaign Trigger to Check Salesforce Campaign Member Status to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Check Salesforce Campaign Member Status to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Zendesk Ticket Status to Set Salesforce Campaign Member Status
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Assign Salesforce Lead to Group
Submits New Zendesk Ticket to Check Salesforce Field to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Create Salesforce Opportunity to AB Split
Salesforce Campaign Trigger to Assign Salesforce Lead to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Assign Salesforce Lead
Salesforce Campaign Trigger to Submit New Zendesk Ticket to Update Salesforce Field
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Set Salesforce Campaign Member Status
Salesforce Field Changed to Zendesk Ticket Status to Set Salesforce Campaign Member Status
Submits New Zendesk Ticket to AB Split to Assign Salesforce Lead to Group
Submits New Zendesk Ticket to Zendesk Ticket Status to Assign Salesforce Lead
Submits New Zendesk Ticket to Add Salesforce Task to Submit New Zendesk Ticket
Salesforce Field Changed to Assign Salesforce Lead to Submit New Zendesk Ticket
Salesforce Field Changed to AB Split to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Add Salesforce Task to AB Split
Salesforce Campaign Trigger to Zendesk Ticket Status to Update Salesforce Field
Showing 20 journey ideas for Salesforce, Zendesk and AB Split Testing
About the Salesforce integration
Align sales and marketing with Autopilot's best-in-class Salesforce integration. Sync data bi-directionally, map custom fields, assign leads and trigger journeys based on lead status, campaign status and more.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the AB Split Testing integration
AB Split Testing is vital to optimizing your marketing. Running regular experiments helps you to maximize the impact of your marketing spend. For example, you might setup an AB Split Test to see which email subject line leads to the best open or click rate. Or you might setup a test to see which Facebook Ad leads to the most conversions. Ongoing success in marketing comes down to making AB Split Testing part of every customer journey. Autopilot makes that easy.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Salesforce integration, Zendesk integration and the AB Split Testing integration.
Journey Triggers
Salesforce Campaign Trigger
Add members of a Salesforce campaign to a journey.
Salesforce Field Changed
Add a contact to a journey when a particular Salesforce field meets your criteria (e.g. contains a particular word).
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Check Salesforce Field
Check if a Salesforce field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Salesforce Campaign Member Status
Check if a lead or contact has a specific status on a campaign.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Create Salesforce Opportunity
Create a contextual Salesforce opportunity.
Assign Salesforce Lead
Assign a lead in Salesforce and set their lead source and lead status.
Set Salesforce Campaign Member Status
Set a lead or contact's status on a Salesforce campaign.
Add Salesforce Task
Create a contextual Salesforce task.
Assign Salesforce Lead to Group
Randomly assign a lead in Salesforce from a group that you define, and set their lead source and lead status.
Update Salesforce Field
Update a Salesforce field to a specific value.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
AB Split
Randomly split contacts into two groups.
