Segment + Autopilot API + Zendesk integration
Use Autopilot to create journeys that use the Segment, Autopilot API and Zendesk integrations.
Upcoming
Marketing Automation ideas to integrate Segment, Autopilot API and Zendesk.
API Trigger to Zendesk Ticket Status to Send Segment Event
API Trigger to Send Segment Event to Submit New Zendesk Ticket
API Trigger to Submit New Zendesk Ticket to Send Segment Event
Showing 3 journey ideas for Segment, Autopilot API and Zendesk
About the Segment integration
Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.
About the Autopilot API integration
The Autopilot REST API allows you to send contacts from Autopilot to your app, add contacts from your app into Autopilot, trigger Autopilot journeys from your app, keep unsubscribes in sync between Autopilot and your app, enhance contact profiles with custom fields and data from your app and get data from your app into and out of Salesforce using Autopilot's native integration.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Segment integration, Autopilot API integration and the Zendesk integration.
Journey Triggers
Segment Event
Add a contact to a journey when they perform a Segment event.
API Trigger
Add a contact to a journey using a custom API call.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Segment Event
Send a contextual Segment Event.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
