Segment + Delighted + Heap integration

Use Autopilot to create journeys that use the Segment, Delighted and Heap integrations.

Marketing Automation ideas to integrate Segment, Delighted and Heap.

Heap Event to Send Segment Event to Send Delighted NPS Survey

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Heap Event to Send Delighted NPS Survey to Send Segment Event

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Heap Event to Check Delighted NPS Response to Send Segment Event

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Segment Event to Send Delighted NPS Survey to Send Segment Event

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Heap Event to Send Segment Event to Send Delighted NPS Survey

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Delighted NPS Response to Send Delighted NPS Survey to Send Segment Event

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Heap Event to Send Delighted NPS Survey to Send Segment Event

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Delighted NPS Response to Send Segment Event to Send Delighted NPS Survey

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Delighted NPS Response to Check Delighted NPS Response to Send Segment Event

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Heap Event to Check Delighted NPS Response to Send Segment Event

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Segment Event to Check Delighted NPS Response to Send Segment Event

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Segment Event to Send Segment Event to Send Delighted NPS Survey

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Showing 12 journey ideas for Segment, Delighted and Heap

About the Segment integration

Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Heap integration

Heap allows you to aggregate, organize, and visualize all of your business data in one place. By streaming your Autopilot data to Heap you’ll instantly gain the visibility you need to make data-driven decisions across the entire customer journey. You can also easily add people to journeys in Autopilot when they perform an event that you’re tracking in Heap.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Segment integration, Delighted integration and the Heap integration.

Journey Triggers

Segment Event
Add a contact to a journey when they perform a Segment event.
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Heap Event
Add a contact to a journey when they perform a Heap event.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.

Journey Actions

Send Segment Event
Send a contextual Segment Event.
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Segment, Delighted and Heap.