Sendgrid + Zendesk + Intercom integration
Use Autopilot to create journeys that use the Sendgrid, Zendesk and Intercom integrations.
Upcoming
Marketing Automation ideas to integrate Sendgrid, Zendesk and Intercom.
Submits New Zendesk Ticket to Zendesk Ticket Status to Send Sendgrid Transactional Email
Submits New Zendesk Ticket to Send Sendgrid Transactional Email to Submit New Zendesk Ticket
Add Intercom Tag to Submit New Zendesk Ticket to Send Sendgrid Transactional Email
New Intercom User to Submit New Zendesk Ticket to Send Sendgrid Transactional Email
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Sendgrid Transactional Email
New Intercom User to Zendesk Ticket Status to Send Sendgrid Transactional Email
Add Intercom Tag to Zendesk Ticket Status to Send Sendgrid Transactional Email
New Intercom Lead to Submit New Zendesk Ticket to Send Sendgrid Transactional Email
New Intercom User to Send Sendgrid Transactional Email to Submit New Zendesk Ticket
Intercom Tag to Submit New Zendesk Ticket to Send Sendgrid Transactional Email
Intercom Tag to Send Sendgrid Transactional Email to Submit New Zendesk Ticket
New Intercom Lead to Send Sendgrid Transactional Email to Submit New Zendesk Ticket
Intercom Tag to Zendesk Ticket Status to Send Sendgrid Transactional Email
Add Intercom Tag to Send Sendgrid Transactional Email to Submit New Zendesk Ticket
New Intercom Lead to Zendesk Ticket Status to Send Sendgrid Transactional Email
Showing 15 journey ideas for Sendgrid, Zendesk and Intercom
About the Sendgrid integration
SendGrid is a proven, cloud-based customer communication platform that drives engagement and business growth. SendGrid is a leader in email deliverability but lacks email marketing software. Autopilot is an alternative to SendGrid which allows you to: - Send transactional emails - Send email marketing campaigns - Set up email marketing journeys and email workflows - Advanced email editing
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Intercom integration
Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Sendgrid integration, Zendesk integration and the Intercom integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Add Intercom Tag
Tag an Intercom lead or user.
New Intercom User
Add any new Intercom user to a journey.
New Intercom Lead
Add any new Intercom lead to a journey.
Intercom Tag
Add an Intercom lead or user to a journey when they are tagged in Intercom.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Sendgrid Transactional Email
Send a transactional email from Sendgrid.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
