Slack + Big Commerce + Zendesk integration

Use Autopilot to create journeys that use the Slack, Big Commerce and Zendesk integrations.

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Marketing Automation ideas to integrate Slack, Big Commerce and Zendesk.

Abandoned BigCommerce Cart to Zendesk Ticket Status to Send Slack Message

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New BigCommerce Customer to Zendesk Ticket Status to Send Slack Message

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New BigCommerce Customer to Send Slack Message to Submit New Zendesk Ticket

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Abandoned BigCommerce Cart to Submit New Zendesk Ticket to Send Slack Message

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New BigCommerce Customer to Submit New Zendesk Ticket to Send Slack Message

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Abandoned BigCommerce Cart to Send Slack Message to Submit New Zendesk Ticket

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New Big Commerce Order to Submit New Zendesk Ticket to Send Slack Message

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New Big Commerce Order to Zendesk Ticket Status to Send Slack Message

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New Big Commerce Order to Send Slack Message to Submit New Zendesk Ticket

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Showing 9 journey ideas for Slack, Big Commerce and Zendesk

About the Slack integration

Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.

About the Big Commerce integration

BigCommerce enables merchants to sell more and scale faster than any other solution. We empower some of Australia's most successful brands to grow sales while streamlining operations.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Slack integration, Big Commerce integration and the Zendesk integration.

Journey Triggers

New Big Commerce Order
Triggers when a contact places a new order in Big Commerce.
New BigCommerce Customer
Triggers a contact into a journey when a new customer is added to Big Commerce.
Abandoned BigCommerce Cart
Add a new contact to a journey when they abandon a Big Commerce cart.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send Slack Message
Send a contextual Slack message to a Slack channel.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Slack, Big Commerce and Zendesk.