Slack + Delighted + Twilio integration

Use Autopilot to create journeys that use the Slack, Delighted and Twilio integrations.

Marketing Automation ideas to integrate Slack, Delighted and Twilio.

Delighted NPS Response to Send Slack Message to Send Twilio SMS

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Delighted NPS Response to Send Twilio SMS to Send Slack Message

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Twilio SMS Received to Send Slack Message to Send Delighted NPS Survey

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Twilio SMS Received to Send Delighted NPS Survey to Send Slack Message

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Twilio SMS Received to Check Delighted NPS Response to Send Slack Message

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Twilio SMS Received to Check Delighted NPS Response to Send Slack Message

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Delighted NPS Response to Send Delighted NPS Survey to Send Slack Message

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Twilio SMS Received to Send Slack Message to Send Delighted NPS Survey

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Delighted NPS Response to Check Delighted NPS Response to Send Slack Message

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Delighted NPS Response to Send Slack Message to Send Delighted NPS Survey

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Delighted NPS Response to Send Slack Message to Send Twilio SMS

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Twilio SMS Received to Send Delighted NPS Survey to Send Slack Message

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Delighted NPS Response to Send Twilio SMS to Send Slack Message

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Showing 13 journey ideas for Slack, Delighted and Twilio

About the Slack integration

Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Slack integration, Delighted integration and the Twilio integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.

Journey Actions

Send Slack Message
Send a contextual Slack message to a Slack channel.
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Slack, Delighted and Twilio.