Slack + Facebook + Help Scout integration

Use Autopilot to create journeys that use the Slack, Facebook and Help Scout integrations.

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Marketing Automation ideas to integrate Slack, Facebook and Help Scout.

Help Scout Create Conversation to Send Slack Message to Add to Facebook Custom Audience

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Help Scout Satisfaction Rating to Send Slack Message to Add to Facebook Custom Audience

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Facebook Lead Ad Submitted to Remove From Facebook Custom Audience to Send Slack Message

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Help Scout Create Conversation to Remove From Facebook Custom Audience to Send Slack Message

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Help Scout Satisfaction Rating to Send Slack Message to Remove From Facebook Custom Audience

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Help Scout Tag to Send Slack Message to Remove From Facebook Custom Audience

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Facebook Lead Ad Submitted to Has Submitted Facebook Lead Ad to Send Slack Message

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Help Scout Create Conversation to Send Slack Message to Remove From Facebook Custom Audience

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Facebook Lead Ad Submitted to Add to Facebook Custom Audience to Send Slack Message

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Help Scout Create Conversation to Add to Facebook Custom Audience to Send Slack Message

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Help Scout Tag to Send Slack Message to Add to Facebook Custom Audience

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Help Scout Satisfaction Rating to Has Submitted Facebook Lead Ad to Send Slack Message

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Facebook Lead Ad Submitted to Send Slack Message to Remove From Facebook Custom Audience

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Facebook Lead Ad Submitted to Send Slack Message to Add to Facebook Custom Audience

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Help Scout Tag to Has Submitted Facebook Lead Ad to Send Slack Message

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Help Scout Satisfaction Rating to Remove From Facebook Custom Audience to Send Slack Message

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Help Scout Create Conversation to Has Submitted Facebook Lead Ad to Send Slack Message

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Help Scout Satisfaction Rating to Add to Facebook Custom Audience to Send Slack Message

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Help Scout Tag to Remove From Facebook Custom Audience to Send Slack Message

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Help Scout Tag to Add to Facebook Custom Audience to Send Slack Message

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Showing 20 journey ideas for Slack, Facebook and Help Scout

About the Slack integration

Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.

About the Facebook integration

Our Facebook integration takes your audiences and automatically syncs them with Facebook to help you grow them. Target customers similar to the ones in each of your audiences.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Slack integration, Facebook integration and the Help Scout integration.

Journey Triggers

Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.

Conditions

Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.

Journey Actions

Send Slack Message
Send a contextual Slack message to a Slack channel.
Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Slack, Facebook and Help Scout.