Slack + Heap + Delighted integration
Use Autopilot to create journeys that use the Slack, Heap and Delighted integrations.
Marketing Automation ideas to integrate Slack, Heap and Delighted.
Heap Event to Send Slack Message to Send Delighted NPS Survey
Heap Event to Send Delighted NPS Survey to Send Slack Message
Heap Event to Check Delighted NPS Response to Send Slack Message
Heap Event to Send Delighted NPS Survey to Send Slack Message
Heap Event to Send Slack Message to Send Delighted NPS Survey
Heap Event to Check Delighted NPS Response to Send Slack Message
Showing 6 journey ideas for Slack, Heap and Delighted
About the Slack integration
Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.
About the Heap integration
Heap allows you to aggregate, organize, and visualize all of your business data in one place. By streaming your Autopilot data to Heap you’ll instantly gain the visibility you need to make data-driven decisions across the entire customer journey. You can also easily add people to journeys in Autopilot when they perform an event that you’re tracking in Heap.
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Slack integration, Heap integration and the Delighted integration.
Journey Triggers
Heap Event
Add a contact to a journey when they perform a Heap event.
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Conditions
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Journey Actions
Send Slack Message
Send a contextual Slack message to a Slack channel.
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
