Slack + Lists + Zendesk integration
Use Autopilot to create journeys that use the Slack, Lists and Zendesk integrations.
Upcoming
Marketing Automation ideas to integrate Slack, Lists and Zendesk.
List Trigger to Zendesk Ticket Status to Send Slack Message
Submits New Zendesk Ticket to Send Slack Message to Remove From List
Removed From List to Submit New Zendesk Ticket to Send Slack Message
Removed From List to Is on List or Segment to Send Slack Message
Submits New Zendesk Ticket to Is on List or Segment to Send Slack Message
List Trigger to Send Slack Message to Submit New Zendesk Ticket
Removed From List to Zendesk Ticket Status to Send Slack Message
List Trigger to Submit New Zendesk Ticket to Send Slack Message
Removed From List to Remove From List to Send Slack Message
Removed From List to Add to List to Send Slack Message
Removed From List to Send Slack Message to Remove From List
Submits New Zendesk Ticket to Check Lead Status to Send Slack Message
List Trigger to Is on List or Segment to Send Slack Message
List Trigger to Send Slack Message to Remove From List
Submits New Zendesk Ticket to Send Slack Message to Add to List
Removed From List to Check Lead Status to Send Slack Message
Removed From List to Send Slack Message to Add to List
List Trigger to Add to List to Send Slack Message
List Trigger to Send Slack Message to Add to List
List Trigger to Remove From List to Send Slack Message
Showing 20 journey ideas for Slack, Lists and Zendesk
About the Slack integration
Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.
About the Lists integration
Lists allow you to easily sort and manage your contacts. Whether it's a newsletter subscription list, a list of attendees of an event, or a list of customers, Autopilot makes it easy to create, manage and communicate with lists.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Slack integration, Lists integration and the Zendesk integration.
Journey Triggers
List Trigger
Add contacts on a list to a journey.
Removed From List
Add a contact to a journey when they are removed from a list.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Is on List or Segment
Check if a contact is on a specific list or smart segment.
Check Lead Status
Check if a lead or contact has a specific status on an opportunity.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Slack Message
Send a contextual Slack message to a Slack channel.
Add to List
Add a contact to a list.
Remove From List
Remove a contact from a list.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
