Slack + Segment + Help Scout integration
Use Autopilot to create journeys that use the Slack, Segment and Help Scout integrations.
Upcoming
Marketing Automation ideas to integrate Slack, Segment and Help Scout.
Help Scout Tag to Send Slack Message to Send Segment Event
Help Scout Tag to Send Segment Event to Send Slack Message
Help Scout Satisfaction Rating to Send Segment Event to Send Slack Message
Segment Event to Send Slack Message to Send Segment Event
Segment Event to Send Segment Event to Send Slack Message
Help Scout Satisfaction Rating to Send Slack Message to Send Segment Event
Help Scout Create Conversation to Send Segment Event to Send Slack Message
Help Scout Create Conversation to Send Slack Message to Send Segment Event
Showing 8 journey ideas for Slack, Segment and Help Scout
About the Slack integration
Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.
About the Segment integration
Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.
About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Slack integration, Segment integration and the Help Scout integration.
Journey Triggers
Segment Event
Add a contact to a journey when they perform a Segment event.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Journey Actions
Send Slack Message
Send a contextual Slack message to a Slack channel.
Send Segment Event
Send a contextual Segment Event.
