Slack + Twilio + Heap integration

Use Autopilot to create journeys that use the Slack, Twilio and Heap integrations.

Marketing Automation ideas to integrate Slack, Twilio and Heap.

Heap Event to Send Slack Message to Send Twilio SMS

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Heap Event to Send Twilio SMS to Send Slack Message

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Twilio SMS Received to Send Twilio SMS to Send Slack Message

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Heap Event to Send Twilio SMS to Send Slack Message

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Heap Event to Send Slack Message to Send Twilio SMS

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Twilio SMS Received to Send Slack Message to Send Twilio SMS

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Showing 6 journey ideas for Slack, Twilio and Heap

About the Slack integration

Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Heap integration

Heap allows you to aggregate, organize, and visualize all of your business data in one place. By streaming your Autopilot data to Heap you’ll instantly gain the visibility you need to make data-driven decisions across the entire customer journey. You can also easily add people to journeys in Autopilot when they perform an event that you’re tracking in Heap.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Slack integration, Twilio integration and the Heap integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Heap Event
Add a contact to a journey when they perform a Heap event.

Journey Actions

Send Slack Message
Send a contextual Slack message to a Slack channel.
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Slack, Twilio and Heap.