Slack + Twilio + LiveChat integration
Use Autopilot to create journeys that use the Slack, Twilio and LiveChat integrations.
Marketing Automation ideas to integrate Slack, Twilio and LiveChat.
LiveChat Tag to Send Slack Message to Send Twilio SMS
LiveChat Tag to Send Twilio SMS to Send Slack Message
LiveChat Tag to Send Slack Message to Send Twilio SMS
LiveChat Tag to Send Twilio SMS to Send Slack Message
Twilio SMS Received to Send Twilio SMS to Send Slack Message
Twilio SMS Received to Send Slack Message to Send Twilio SMS
Showing 6 journey ideas for Slack, Twilio and LiveChat
About the Slack integration
Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.
About the Twilio integration
Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.
About the LiveChat integration
Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Slack integration, Twilio integration and the LiveChat integration.
Journey Triggers
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Journey Actions
Send Slack Message
Send a contextual Slack message to a Slack channel.
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
