Slack + Zendesk + Forms integration
Use Autopilot to create journeys that use the Slack, Zendesk and Forms integrations.
Upcoming
Marketing Automation ideas to integrate Slack, Zendesk and Forms.
Submits New Zendesk Ticket to Send Slack Message to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Has Submitted Form to Send Slack Message
Form Submitted to Submit New Zendesk Ticket to Send Slack Message
Form Submitted to Zendesk Ticket Status to Send Slack Message
Form Submitted to Send Slack Message to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Zendesk Ticket Status to Send Slack Message
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Slack Message
Showing 7 journey ideas for Slack, Zendesk and Forms
About the Slack integration
Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Forms integration
Autopilot's form capture is magical. Simply drop our tracking code to capture submissions of your existing forms without lifting another finger. Then automatically add new leads and subscribers to your journeys to ensure no one is left behind.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Slack integration, Zendesk integration and the Forms integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Form Submitted
Add a contact to a journey when they submit a form.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Has Submitted Form
Check if a contact has previously submitted a specific form.
Journey Actions
Send Slack Message
Send a contextual Slack message to a Slack channel.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
