Twilio + AB Split Testing + Help Scout integration

Use Autopilot to create journeys that use the Twilio, AB Split Testing and Help Scout integrations.

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Marketing Automation ideas to integrate Twilio, AB Split Testing and Help Scout.

Help Scout Create Conversation to AB Split to Send Twilio SMS

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Twilio SMS Received to AB Split to Send Twilio SMS

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Help Scout Tag to AB Split to Send Twilio SMS

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Help Scout Tag to Send Twilio SMS to AB Split

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Help Scout Satisfaction Rating to AB Split to Send Twilio SMS

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Twilio SMS Received to Send Twilio SMS to AB Split

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Help Scout Create Conversation to Send Twilio SMS to AB Split

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Help Scout Satisfaction Rating to Send Twilio SMS to AB Split

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Showing 8 journey ideas for Twilio, AB Split Testing and Help Scout

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the AB Split Testing integration

AB Split Testing is vital to optimizing your marketing. Running regular experiments helps you to maximize the impact of your marketing spend. For example, you might setup an AB Split Test to see which email subject line leads to the best open or click rate. Or you might setup a test to see which Facebook Ad leads to the most conversions. Ongoing success in marketing comes down to making AB Split Testing part of every customer journey. Autopilot makes that easy.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, AB Split Testing integration and the Help Scout integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
AB Split
Randomly split contacts into two groups.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, AB Split Testing and Help Scout.