Twilio + Delighted + Hubspot CRM integration

Use Autopilot to create journeys that use the Twilio, Delighted and Hubspot CRM integrations.

Marketing Automation ideas to integrate Twilio, Delighted and Hubspot CRM.

Twilio SMS Received to Send Delighted NPS Survey to Add HubSpot CRM Deal

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Twilio SMS Received to Send Delighted NPS Survey to Update HubSpot CRM Deal Stage

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Twilio SMS Received to Send Delighted NPS Survey to Update HubSpot Contact Field

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Twilio SMS Received to Check Delighted NPS Response to Add HubSpot CRM Deal

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Twilio SMS Received to Check Delighted NPS Response to Update HubSpot CRM Deal Stage

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Twilio SMS Received to Check Delighted NPS Response to Update HubSpot Contact Field

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Twilio SMS Received to Add HubSpot CRM Deal to Send Delighted NPS Survey

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Twilio SMS Received to Update HubSpot CRM Deal Stage to Send Delighted NPS Survey

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Twilio SMS Received to Check HubSpot CRM Deal Stage to Send Delighted NPS Survey

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Twilio SMS Received to Update HubSpot Contact Field to Send Delighted NPS Survey

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Delighted NPS Response to Send Twilio SMS to Add HubSpot CRM Deal

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Delighted NPS Response to Send Twilio SMS to Update HubSpot CRM Deal Stage

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Delighted NPS Response to Send Twilio SMS to Update HubSpot Contact Field

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Delighted NPS Response to Add HubSpot CRM Deal to Send Twilio SMS

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Delighted NPS Response to Update HubSpot CRM Deal Stage to Send Twilio SMS

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Delighted NPS Response to Check HubSpot CRM Deal Stage to Send Twilio SMS

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Delighted NPS Response to Update HubSpot Contact Field to Send Twilio SMS

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New HubSpot CRM Contact to Send Twilio SMS to Send Delighted NPS Survey

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New HubSpot CRM Contact to Send Delighted NPS Survey to Send Twilio SMS

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New HubSpot CRM Contact to Check Delighted NPS Response to Send Twilio SMS

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HubSpot CRM Contact Field Match to Send Twilio SMS to Send Delighted NPS Survey

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HubSpot CRM Contact Field Match to Send Delighted NPS Survey to Send Twilio SMS

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HubSpot CRM Contact Field Match to Check Delighted NPS Response to Send Twilio SMS

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HubSpot CRM Deal Stage Match to Send Twilio SMS to Send Delighted NPS Survey

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HubSpot CRM Deal Stage Match to Send Delighted NPS Survey to Send Twilio SMS

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HubSpot CRM Deal Stage Match to Check Delighted NPS Response to Send Twilio SMS

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HubSpot CRM Deal Stage Match to Check Delighted NPS Response to Send Twilio SMS

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HubSpot CRM Contact Field Match to Send Twilio SMS to Send Delighted NPS Survey

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Twilio SMS Received to Check Delighted NPS Response to Update HubSpot CRM Deal Stage

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Twilio SMS Received to Send Delighted NPS Survey to Send Twilio SMS

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Twilio SMS Received to Check Delighted NPS Response to Update HubSpot Contact Field

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Delighted NPS Response to Send Twilio SMS to Add HubSpot CRM Deal

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New HubSpot CRM Contact to Send Twilio SMS to Send Delighted NPS Survey

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Delighted NPS Response to Send Delighted NPS Survey to Send Twilio SMS

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Twilio SMS Received to Send Twilio SMS to Send Delighted NPS Survey

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Twilio SMS Received to Add HubSpot CRM Deal to Send Delighted NPS Survey

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New HubSpot CRM Contact to Send Delighted NPS Survey to Send Twilio SMS

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Twilio SMS Received to Send Delighted NPS Survey to Update HubSpot CRM Deal Stage

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Delighted NPS Response to Send Twilio SMS to Update HubSpot Contact Field

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Twilio SMS Received to Check Delighted NPS Response to Add HubSpot CRM Deal

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HubSpot CRM Contact Field Match to Send Delighted NPS Survey to Send Twilio SMS

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HubSpot CRM Deal Stage Match to Send Twilio SMS to Send Delighted NPS Survey

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Delighted NPS Response to Add HubSpot CRM Deal to Send Twilio SMS

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Twilio SMS Received to Check Delighted NPS Response to Send Twilio SMS

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Twilio SMS Received to Update HubSpot CRM Deal Stage to Send Delighted NPS Survey

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Delighted NPS Response to Check HubSpot CRM Deal Stage to Send Twilio SMS

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Showing 46 journey ideas for Twilio, Delighted and Hubspot CRM

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Hubspot CRM integration

Make sure the time and effort you spend acquiring leads pays off. Automatically send leads that you generate with Autopilot to HubSpot CRM and create personalized deals. Assign deals to your sales team using round robin lead assignment, and update HubSpot CRM fields or deals based on events that occur in Autopilot or one of your connected apps. Visually create seamless marketing and sales journeys across HubSpot CRM and your other favorite apps. Trigger journeys in Autopilot when a deal stage is changed in HubSpot CRM, or a particular field is updated, so you can ensure timely action and personalized communication occurs — to help you close more deals.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Delighted integration and the Hubspot CRM integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
New HubSpot CRM Contact
Add any new HubSpot CRM contact to a journey.
HubSpot CRM Contact Field Match
Add a contact to a journey when a particular HubSpot CRM field meets your criteria (e.g. contains a particular word).
HubSpot CRM Deal Stage Match
Add a contact associated with a deal to a journey when the deal stage matches your criteria.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Check HubSpot CRM Deal Stage
Check the stage of the latest deal associated with a contact.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Add HubSpot CRM Deal
Create a contextual HubSpot CRM deal.
Update HubSpot CRM Deal Stage
Update the stage of the latest deal associated with a contact.
Update HubSpot Contact Field
Update a HubSpot contact field to a specific value.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Delighted and Hubspot CRM.